By Thompson Creek on
5/15/2012 8:22 AM
Check 'em out:
"The product itself I'm very pleased with. I've already noticed the difference in the sound. We live in a quiet neighborhood and now it's even quieter." – Alice, Arlington, VA (windows)
"We have used Thompson Creek before and they had an excellent product and excellent workmanship then so it was a no-brainer to use them again." – John, Crofton, MD (windows)
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By Thompson Creek on
4/25/2012 10:56 AM
Check out this INCREDIBLE letter from a very happy customer!
"My wife and I had our Thompson Creek windows installed on Thursday 12 April, 2012. I intended to write to you before now to express our complete satisfaction with your Thompson Creek product and installation, but delayed until I had one other opinion.
Yesterday, an individual who really is an expert on the installation of home products but who normally does not hesitate to tell us how badly we had been ‘taken in’ by less than satisfactory salesmen or products came by to help us install the window shades and brackets. I was halfway expecting him to tell us again how his windows were superior to ours, that his installation was better, and/or how he had gotten a better price. I was exceptionally surprised to see and hear his reaction to our Thompson Creek windows. He was truly flabbergasted at what we had. He could not get over the quality of the windows and their installation at the price we paid! He did not hesitate to say we had much better...
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By Thompson Creek on
3/28/2012 10:38 AM
It's Wednesday! Seems like a good day to share happy customer quotes!
"I found out about this company on WTOP on Chris Core's station. He said that the windows would make it so that you can't hear anything outside. He was totally right!" Ken, Severn, MD
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By Thompson Creek on
2/20/2012 9:46 AM
Happy customers drive our business forward - and lately our customers have been really happy! Check out these great comments and reviews from our customers (aka your neighbors)!
Leslie, Washington DC
"This is my second experience with Thompson Creek, and I have to say that they are one of the most professional, high-quality, and responsive companies with whom I have ever worked. The product and performance has been top-notch. I'm already making my money back in energy savings."
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By Thompson Creek on
12/28/2011 10:34 AM
Now that 2011 has come to an end, we’d like to take few moments to review the past year and make some resolutions that we think you might want to borrow for yourself. And don’t worry – this is not a top ten list. It’s not even a top five. We are realistic when it comes to resolutions. We want to make sure we can keep them all. So we kept our list to three. It’s an easy number for you to add to your list.
Delegate. Delegate. Then delegate some more. In business we’re always told to delegate more. We’ve learned over the past year that business is booming and we are busy so it’s time to delegate more. As such we’ve created more service and project management positions, increased and streamlined production, and hired more install crews. This way we can spend time creating better products– and feel confident that the right teams are installing those products in your homes. How does this resolution translate to you? Well – instead of trying to seal up those costly drafts in your old leaky windows and doors–...
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By Thompson Creek on
12/12/2011 9:09 AM
We say it all the time - happy customers keep our business moving forward. Being a local company is something we take very seriously and are incredibly proud of. We are also aware of the great responsibility that comes with being a local company. Our customers could easily be our neighbors, friends, friends of friends, family, vendors, etc. The list is endless. Because of that - we take quality control and customer satisfaction very seriously. We are proud and excited to share just a few of our latest great customer comments:
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By Thompson Creek on
10/3/2011 7:00 PM
The customer survey process is meant to measure all aspects of our performance in terms of customer satisfaction. So we’re measuring how our initial consultation goes with the customer and what their reaction is to that, what their experience was like with our installation department or the people that are scheduling the work to be done and the value and the quality of the product. I think it’s very important that we get that feedback, and most of our customers do respond. With that information we love the positive feedback that we get and most of it is, I even value the negative more than the positive though because that’s really the feedback that helps us to improve, to find out where we might’ve made a mistake or let a customer down. From that experience we internalize that and go back to the managers of the departments where that happened and we ask ourselves why did it happen and why won’t it happen again? If we can answer both those questions, than that was a valuable lesson. People spend a lot of money investing in their home and in their windows and in their replacement projects, and when they do that they don’t want to have to spend anymore later on, so we ask them to do that one time. And we’re going to stand by that product for as long as it’s in their home.
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By Thompson Creek on
8/7/2011 12:00 AM
Jason and Christine from Alexandria, Virginia, met with various replacement window companies to replace most of the windows in their home. Their old windows were aged, leaky and drafty. They ultimately decided to work with Thompson Creek, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this home's energy efficiency. Jason tells us, "Their response to our initial visit as well as the installation was immediate and professional. After filling out an online home-consultation request, I had a call back to set up an appointment within 4 hours. I wish all contractors valued their customers as much as Thompson Creek."
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By Thompson Creek on
8/6/2011 12:00 AM
Theresa and John were in need of new siding for their home in Riverdale, Maryland. They'd worked with Thompson Creek Window Company in the past to install vinyl replacement windows. They said, "We dealt with them the past couple of years so we know the quality of work that you all do and that is why we came back." So they knew Thompson Creek was the company they would use for their new vinyl siding. The replacement vinyl siding installed by Thompson Creek will insulate Theresa and John's Prince George's County house from drafts and block noise with interlocking foam insulation that blocks up to 45% more noise than regular siding. Their home is now protected from ice, hail and damaging winds up to 165 miles per hour with siding that’s 300% more impact resistant. They will never have to paint their home again with Thompson Creek's vinyl siding. And they have peace of mind knowing that their siding is backed by our unbeatable lifetime guarantee.
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By Thompson Creek on
7/31/2011 12:00 AM
Marcus and Katanya had replacement windows installed in their Windsor Mill, Maryland, house. Thompson Creek windows were installed to replace their old wood windows that had were damaged and let in drafts. Vinyl replacement windows from Thompson Creek Window Company are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this metro DC home's energy efficiency. The couple was more than pleased with their decision to use Thompson Creek: "My experience with Thompson Creek was one of the best with any of the companies I have ever dealt with. No nonsense, straight forward, and honest. A++."
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By Thompson Creek on
7/30/2011 12:00 AM
Donald and Mary Ellen from Crofton, Maryland, met with various replacement window companies to replace most of the windows in their home. Their old wood windows were aged, drafty, and had a lot of condensation making it difficult to see out of them. They ultimately decided to work with Thompson Creek Window Company, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Anne Arundel County home's energy efficiency. They chose Thompson Creek because they liked the fact that they were a local manufacturer, and went on to say, "We were impressed with Thompson Creek. They guarantee all of their products for life. Their presentation sold us - we saw a cross section of a window and got to see how it was put together. All of their employees were polite, took their time to answer all our questions, and cleaned up all the debris. We are very happy with our new windows!"
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By Thompson Creek on
7/28/2011 12:00 AM
Thompson Creek Window Company custom-manufactures every window we sell right here at our factory in Landover, Maryland. And we are so sure that our products and services provide you with the best value for your money that we provide you a "Price Assurance" guarantee for every window we install. We are so confident that you'll be 100% satisfied with your final products that we back it up with a money-back guarantee. For complete terms and conditions of our 30/30 Money-Back Guarantee, contact a Thompson Creek customer service representative and schedule your free in-home demonstration today.
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By Thompson Creek on
7/25/2011 12:00 AM
Here at Thompson Creek Window Company, we build our products locally, using the best parts and materials available. We make your products to order so they fit perfectly in your window openings. And we do it all in the most efficient manner possible. Thompson Creek knows that our customers want replacement home improvement products that beautify their home, increase their home value and return on investment, save them money in energy costs, and will incur no additional maintenance or costs in the long run. And we're so sure that our windows are the best around that we guarantee them with our unbeatable Lifetime Warranty. Not only that, it's a Double Lifetime Warranty. What does that mean? It means that if you ever decide to sell your home, the warranty coverage on your windows does not end. You are able to transfer the warranty over to the next owner of your home. Trust your home to Thompson Creek!
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By Thompson Creek on
7/24/2011 12:00 AM
Gloria C. of Fairfax, Virginia, needed to have the gutters replaced on her home as the screens and downspouts were clogging due to age. She decided to meet with Thompson Creek. The Thompson Creek Gutter System completely encloses and protects your gutters, eliminating the worry of clogged gutters for good. Now Gloria doesn't have to worry about climbing a ladder to clean gutters. Her new gutter system protects her home from costly water damage to siding, interior walls and landscape erosion. Gloria is very happy with the outcome of this home improvement project: "I was very pleased with Thompson Creek from the get go. From the very beginning when I was first approached about the gutters all the way through the project I was very satisfied with my experience."
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By Thompson Creek on
7/23/2011 12:00 AM
Frank and Jennifer from Trappe, Maryland, needed to replace most of the windows in their home. Their old windows were drafty and not energy efficient. Frank is in the building industry and knew the importance of working with a reputable company with a quality product. That's when they decided to work with Thompson Creek, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Eastern Shore home's energy efficiency. Frank commented, "I am a builder and developer by profession. I've built around 7,000 houses in my career. You're one of the few companies that followed through on when you were going to do it and how you were going to do it."
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By Thompson Creek on
7/19/2011 12:00 AM
What is protecting the exterior of your home? Is it energy efficient? A recent study completed by the National Association of Home Builders (NAHB) Research Center shows that 44% of homeowners prefer insulated vinyl siding as their exterior siding material of choice over traditional vinyl, brick, aluminum, fiber cement, and more.
The participants were asked "If you were to replace the exterior siding on your current home today, which type would you prefer to replace it with?" The top choice among homeowners was insulating vinyl siding with 44%, followed by vinyl siding at 25.2%, brick or stone at 8.5%, and aluminum or steel at 6.9%. Other choices included fiber cement, wood, and stucco.
Over 1,500 homeowners across the United States completed the online survey in February. To qualify for the study, each respondent had to own a single family home, townhome or duplex built in 1995 of earlier that was sided with something other than brick, stone or stucco. These requirements ensured that they may be candidates for new siding now or in the future.
By replacing your old siding, you can take advantage of the latest developments in siding. Vinyl siding from companies like Thompson Creek Window Company lays flat, hides any imperfections in the underlayment, has fewer seams and is foam laminated to add extra insulation to your home and block noise.
Thompson Creek siding is also thicker and 300% more impact-resistant, providing your home with lifetime protection from ice, hail, winds up to 165 mph and other damaging weather conditions. And with vinyl siding, you never have to climb a ladder again to paint your house.
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By Thompson Creek on
7/17/2011 12:00 AM
John and Bonnie of Montgomery Village, Maryland, needed to replace their entry door which was old, drafty, and not at all energy efficient. They had a new front door installed by Thompson Creek Window Company in their Montgomery County home. Thompson Creek installed a new door to replace the drafty wood door in this Maryland home. Their new door helps to reduce drafts and improves energy efficiency. John and Bonnie were pleased with the results. They tell us, "I was very impressed with the overall effort of Thompson Creek, the products they represent , and the way the installers did their job. They were very conscientious of their work. I would highly recommend Thompson Creek to others and have done so already."
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By Thompson Creek on
7/3/2011 12:00 AM
Ann P. of North Beach, Maryland, needed to have the gutters replaced on her home because they were continually becoming clogged and overflowing due to age. She had to rely on her son to come clean them out for her every time they would clog and overflow. That's when she decided to meet with Thompson Creek. The Thompson Creek Gutter System completely encloses and protects your gutters, eliminating the worry of clogged gutters for good. Now Ann doesn't have to worry about her son's safety climbing a ladder to clean gutters. Her new gutter system protects her home from costly water damage to siding, interior walls and landscape erosion. Ann is very happy with the outcome of this home improvement project: "The gutters that Thompson Creek provided are a wonderful product. I am a very satisfied customer. [My new gutters] are going to outlast anything else that is available."
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By Thompson Creek on
7/2/2011 12:00 AM
Susan and Patrick from Bristow, Virginia, met with various replacement window companies to replace most of the windows in their home. Their old wood windows were aged, had cracked caulking, were leaky and drafty. They ultimately decided to work with Thompson Creek, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince William County home's energy efficiency. Patrick tells us, "I thought the staff was very professional. Everyone I worked with was great. The quality of the product is outstanding, and their demonstration was wonderful. I would recommend Thompson Creek to anyone."
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By Thompson Creek on
6/26/2011 12:00 AM
Lee and Tricia had a new door installed by Thompson Creek Window Company in their Fairfax, VA, home. Thompson Creek installed a new entry door to replace the old wood door, which had rotting trim, was drafty and not energy efficient. The new door will help to improve this Northern Virginia home's energy efficiency by reducing drafts and keeping their utility bills lower during this summer's heat. They were thrilled with their choice: "Thompson Creek was perfect. They kept me informed. It's a quality product at a fair price. Our salesman was awesome. He was not pushy, and he told us what we needed to know to make an informed decision. The crew was great. They were neat and clean. The new door looks like it's always been a part of the house."
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By Thompson Creek on
6/25/2011 12:00 AM
James and his wife Anita from Upper Marlboro, Maryland, met with various replacement window companies to replace the windows in their home. Their old wood windows were had condensation on the glass and were missing the glaze. Because of this, they were drafty and not energy efficient. They ultimately decided to work with Thompson Creek Window Company, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince George's County home's energy efficiency. James commented on his positive experience, "Thompson Creek has made me a very satisfied customer. I would recommend Thompson Creek to others. They're willing to work with you and also do very professional work. The installation crews are polite and professional."
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By Thompson Creek on
6/19/2011 12:00 AM
Frank and Betty from Rockville, Maryland, needed to replace most of the windows in their home. Their old wood windows had paint issues, and drafty and caused their home to be very warm in the summer and cold in the winter. They decided to work with Thompson Creek Window Company, and they are more than pleased with the decision. Vinyl replacement windows from Thompson Creek are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Montgomery County home's energy efficiency. Frank tells us, "We were pleased with everything from the time Thompson Creek came, to the time they left." Call us today and see why Frank and thousands of your neighbors trust their homes to Thompson Creek!
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By Thompson Creek on
6/18/2011 12:00 AM
Glenn and his wife from Fairfax, Virginia, met with various replacement window companies to replace most of the windows in their home. Their old wood windows were drafty, and a few were even stuck shut. They ultimately decided to work with Thompson Creek Window Company, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this northern Virginia home's energy efficiency. Glenn commented on his positive experience, "We're very fond of the windows and with how the job was done. We're surprised it was done so easily and efficiently. We would definitely recommend [Thompson Creek] to others looking for windows."
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By Thompson Creek on
6/12/2011 12:00 AM
Kristen and Ben had replacement windows installed in their NE Washington, DC, house. Thompson Creek windows were installed to replace their old wood windows that had wood rot and let in drafts. Vinyl replacement windows from Thompson Creek Window Company are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this metro DC home's energy efficiency.
Kristen and Ben were very pleased with the quality of Thompson Creek windows and the customer service they received. They said, "I have had a very good experience with Thompson Creek. The quality of work exceeded my expectations for the price that I paid and we are very pleased with our new windows."
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By Thompson Creek on
6/11/2011 12:00 AM
Steve and Lone M. of Gambrills, Maryland, needed to replace their sliding glass doors. Their patio doors were old, drafty, and not at all energy efficient. They were already loyal customers of Thompson Creek Window Company, who had previously replaced their gutters and other entry doors. So their first and only call to replace their old patio doors with new sliding glass doors was Thompson Creek.
Thompson Creek sliding glass doors are designed for maximum energy efficiency. The fusion-welded master frame and multi-chambered construction provide maximum strength and thermal performance, resisting drafts and water penetration. More glass area means your room is brighter while insulating your home from outside noise.
Steve and Lone said, "We were very pleased with Thompson Creek. We were also happy with the workmanship with our gutters and our sliding doors." They're so pleased with the customer service they continue to receive from Thomspon Creek that they said, "We are probably going to use Thompson Creek in the future to install our windows."
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By Thompson Creek on
6/9/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Baltimore, Maryland loves the quality. Read more about Thompson Creek and their new replacement windows...
"The replacement windows are wonderful; even before waiting to see results on our power bill; the cold, drafty feeling that our upstairs bedrooms had is completely gone! Everybody we have dealt with from Thompson Creek has been very friendly." Replacement Window Customer - Baltimore, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
6/8/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You’ll enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Gwynn Oak, Maryland loves their replacement door…
“The replacement door installers were very precise. I could tell before they were even finished putting in the doors that their work would be excellent.” Replacement Door customer – Gwynn Oak, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
6/8/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Gaithersburg, Maryland loves the quality. Read more about Thompson Creek and their new replacement windows...
"All of the replacement windows are beautiful, I love them and I have had lots of compliments from neighbors." Replacement Window Customer - Gaithersburg, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
6/7/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Germantown, Maryland loves the quality. Read more about Thompson Creek and their new replacement windows...
"The quality!!! The windows have actually EXCEEDED my expectations for functionality and attractiveness - I'm so excited about them! And I'm very impressed with the excellent customer service I received: immediate follow-up for each step in the process, ongoing progress reports, and follow-up after the installation. "That made me feel like a valued customer." Replacement Window Customer - Germantown, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
6/7/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Arnold, Maryland loves the efficiency. Read more about Thompson Creek and their new replacement windows...
"I had two different crews - one for the window replacement and the other for the door replacement. They were all extremely professional and efficient. I recommend them to anyone and I would like to have them back for my next project." Replacement Window Customer - Arnold, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
6/7/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You’ll enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Gaithersburg, Maryland loves their replacement door…
Thompson Creek had an "organized and professional installation crew and quality products.” Replacement Door customer - Gaithersburg, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
6/6/2011 12:00 AM
Thompson Creek’s state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That’s because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Rockville, Maryland loves the look. Read more about Thompson Creek and their new replacement siding...
"The installation; everything was done right and it looked good. The crew was great." New Replacement Siding customer - Rockville, Maryland.
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
6/6/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You’ll enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Olney, Maryland loves their replacement door...
"They were very kind, quick and they explained everything. They cleaned up so well you would not have even known they were here. They put everything back in it's exact place. We had a storm door that wasn't level and they even put that back on level." Replacement Door customer - Olney, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
6/6/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Hughesville, Maryland loves the beauty. Read more about Thompson Creek and their new replacement windows...
"Everyone at Thompson Creek treats us like we are their only customer. Very attentive. The product is beautiful and well built. Their agents are not pushy or high pressure sales people." Replacement Gutter Customer - Hughesville, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thomspson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
6/6/2011 12:00 AM
Vinyl siding has been around for decades and continues to improve curb appeal and lower energy costs. Thompson Creek Window Company's replacement vinyl siding is virtually seamless and is available in 16 different low-gloss colors that can be applied to many different styles of homes.
Siding from Thompson Creek has been tested and proven to withstand up to 165 mph winds and other damaging weather conditions common in the mid-Atlantic area. In addition to being double-walled for added insulation and strength, we apply a water-proof coating underneath the siding that protects your home from water damage. Thompson Creek siding is not only durable but gives you the peace of mind knowing that your home will be protected during torrential down pours and scorching heat that we experience in Maryland, Virginia and Washington DC.
Saving money and looking good never sounded better and with Thompson Creek siding, you can accomplish both!
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By Thompson Creek on
6/5/2011 12:00 AM
John M. of Silver Spring, Maryland, needed to have the gutters replaced on his home as they were beginning to pull away from the house due to age. John is a retired contractor and knew the importance of working with a reputable company with a quality product. That's when he decided to meet with Thompson Creek. The Thompson Creek Gutter System completely encloses and protects your gutters, eliminating the worry of clogged gutters for good. Now John doesn't have to worry about climbing a ladder to clean gutters. Their new gutter system protects their home from costly water damage to siding, interior walls and landscape erosion.
John is very happy with the outcome of this home improvement project: "I have a two story home and I was a contractor all my life and I would clean the gutters myself. I had the leaf guards over them, but at age 63 I am done getting up on the roof [to clean gutters]. The new gutters from Thompson Creek solved that problem."
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By Thompson Creek on
6/4/2011 12:00 AM
Leo and Ana T. are examples of one of many Thompson Creek Window Company repeat customers. They previously had their old windows replaced with Thompson Creek's energy efficient vinyl replacement windows.
So when they wanted to take out two existing windows and convert the area into an entryway, their first call was to Thompson Creek. They had the old windows removed and replaced them with double French doors. Their new entry doors will help to make their home more energy efficient. The new doors help to reduce drafts and improve energy efficiency.
We asked Leo and Ana about their satisfaction with Thompson Creek: "Our experience with Thompson Creek and it's employees was very good. Their products are high quality and the service is very professional. Installation was done very quickly and very well. Our overall experience with Thompson Creek was excellent, and we would recommend them to anyone looking to have wok done to their home."
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By Thompson Creek on
5/29/2011 12:00 AM
Kim and Lisa from Silver Spring, Maryland, met with various replacement window companies to replace most of the windows in their home. Their old wood windows were aged, nailed shut and drafty. They also had a bay window that needed to be replaced. They ultimately decided to work with Thompson Creek Window Company, and they are more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Montgomery County home's energy efficiency.
Kim and Lisa tell us, "It was a very positive experience from start to finish. They are very professional and knowledgeable. I never had to worry about anything. If there were any concerns they were addressed. We felt like it was the best product. When spending that kind of money it's great to have a positive experience. We have recommended Thompson Creek to a number of friends and co-workers."
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By Thompson Creek on
5/29/2011 12:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Silver Spring, Maryland loves the net result. Read more about Thompson Creek and their new replacement siding...
"The overall installation and the net result of the new replacement siding are very wonderful. We couldn't be happier with our new replacement siding." New Replacement Siding Customer - Silver Spring, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
5/29/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Washington, DC loves the energy savings. Read more about Thompson Creek and their new replacement windows...
"I would recommend Thompson Creek to anyone. I saw a serious savings on my energy bill from my new replacement windows. If something else comes up, Thompson Creek will definitely be my first choice." Replacement Window Customer - Washington, DC
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
5/29/2011 12:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Reston, Virginia loves the respect. Read more about Thompson Creek and their new replacement siding...
"The Thompson Creek personnel were all friendly and nice, respectful of my property, and careful about their work. The new replacement siding certainly has improved the look and value as well as the comfort of my home." New Replacement Siding Customer - Reston, Virginia
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
5/29/2011 12:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Alexandria, Virginia loves the great quality. Read more about Thompson Creek and their new replacement siding...
"The quality of the new replacement siding is excellent. The devices to adapt to for outlets, vents, and fixtures add a great finishing touch." New Replacement Siding Customer - Alexandria, Virginia
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
5/28/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Gaithersburg, Maryland loves the craftsmanship. Read more about Thompson Creek and their new replacement windows...
"I am most pleased with the quality and craftsmanship of the new replacement windows. Thompson Creek was very punctual throughout the whole process. The installers were great, they answered all my questions, and knew a lot about the replacement windows. The whole experience was just super." Replacement Window Customer - Gaithersburg, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
5/28/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Bel Air, Maryland loves their new windows. Read more about Thompson Creek and their new replacement windows...
"Now that the replacement windows are in, I really like the look of the new windows. The double pane glass also cuts down on the outside noise." Replacement Window Customer - Bel Air, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
5/28/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Baltimore, Maryland loves their new windows. Read more about Thompson Creek and their new replacement windows...
"With the exception of 7 windows, all the windows in my home have been replaced with Thompson Creek. The new replacement windows look great (inside and out), are easy to operate, have made a difference in my BG&E bills, and reduced the noise level in my home. The transferable warranty on the replacement windows is very important since I will be moving in the next year or two." Replacement Window Customer - Baltimore, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
5/28/2011 12:00 AM
The sliding glass door in Peter and Cathy's Nottingham, Maryland, home had seen better days. It was old, drafty, and not at all energy efficient. They were very familiar with Thompson Creek Window Company since they'd already worked with them for new gutters and vinyl replacement windows. So it was a natural choice to use them to replace their old patio door with a new sliding glass door. Thompson Creek sliding glass doors are designed for maximum energy efficiency. The fusion-welded master frame and multi-chambered construction provide maximum strength and thermal performance, resisting drafts and water penetration. More glass area means the room is brighter while insulating the home from outside noise.
Peter and Cathy were very pleased with the whole process of ordering their replacement door. They commented, "We have had several projects done for us by Thompson Creek and had always been extremely satisfied with the quality of the products and the professionalism of the installation crews. We would recommend using the services of Thompson Creek to our friends and neighbors."
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By Thompson Creek on
5/27/2011 12:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Baltimore, Maryland loves the price and quality. Read more about Thompson Creek and their new replacement siding...
"Price and quality of new replacement siding. My home looks new." New Replacement Siding Customer - Baltimore, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
5/27/2011 12:00 AM
Thompson Creek Window Company knows what goes into creating the most functional, energy-efficient and beautiful window on the market. Our state-of-the-art window design is manufactured using the best American-made materials available, including the most durable and long-lasting vinyl in the industry. The multi-cavity inner core frame gives our windows maximum strength and efficiency without sacrificing beauty. We use low-e glass, which is short for low-emissivity glass.
Another happy new replacement window customer for Thompson Creek, www.thompsoncreek.com, from Damascus, Maryland loves the energy savings. Read more about Thompson Creek and their new replacement windows...
"My new replacement windows and doors increase the value and energy savings of my house." Replacement Window Customer - Damascus, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement windows please visit www.thompsoncreek.com.
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By Thompson Creek on
5/27/2011 12:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Cambridge, Maryland loves the handling. Read more about Thompson Creek and their new replacement siding...
"I was very pleased with the way Thompson Creek handled my new replacement siding, from the beginning to the end they were very professional." New Replacement Siding Customer - Cambridge, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
5/26/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Bethesda, Maryland loves the superiority. Read more about Thompson Creek and their new replacement gutters...
"Thompson Creek replacement gutters . New Replacement Siding in Fredrick, Maryland
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Fredrick, Maryland loves the energy efficiency. Read more about Thompson Creek and their new replacement siding...
"I saw the Thompson Creek booth at the home show and I liked the replacement siding there. The new siding seems to be very energy efficient. I have noticed a warmth in my house and I'm very happy about that." New Replacement Siding Customer - Fredrick, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
emed superior to others." Replacement Gutter Customer - Bethesda, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/26/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Owings Mill, Maryland loves the speedy process. Read more about Thompson Creek and their new replacement doors.
"I have been thinking about replacing my door for some time. When things started coming together on my end, I called Thompson Creek because I have dealt with them before and have been happy with their work. In about three or four days I had a gentleman over here talking to me about new replacement doors. I saw pictures and we ended up signing a contract that day. Within three to five days the project manager was out here making the final measurements, so everything moved like clockwork. I was going to be gone for almost 15 days and we built that into the new replacement door project. You can't argue with that kind of success." Replacement Door Customer - Owings Mill, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/25/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from California, Maryland loves the service. Read more about Thompson Creek and their new replacement gutters...
"The Thompson Creek salesman was great. The quality of the new replacement gutters is excellent. Everything went smoothly as they were always on time (sometimes even early). I have no complaints." Replacement Gutter Customer - California, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/25/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Lanham, Maryland loves the professionalism. Read more about Thompson Creek and their new replacement gutters...
"The Thompson Creek work crew was very good and took time to address our concerns regarding our new replacement gutters. They were very polite and professional." Replacement Gutter Customer - Lanham, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/25/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Bethesda, Maryland loves the superiority. Read more about Thompson Creek and their new replacement gutters...
"Thompson Creek replacement gutters seemed superior to others." Replacement Gutter Customer - Bethesda, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/24/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Springfield, Virginia loves the engineering. Read more about Thompson Creek and their new replacement gutters...
"The Thompson Creek crew was very good. Compared to other new replacement gutter installations I have had done, they were especially good at avoiding leaks. Your replacement gutter support system is especially well engineered." Replacement Gutter Customer - Springfield, Virginia
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/24/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Damascus, Maryland loves the excellent quality. Read more about Thompson Creek and their new replacement gutters...
"The quality of the new replacement gutters is excellent!" Replacement Gutter Customer - Damascus, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/24/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Potomac, Maryland loves the installation. Read more about Thompson Creek and their new replacement gutters...
"The installation. Thompson Creek went above and beyond on my new replacement gutter installation. They also did stuff they weren't even required to do." Replacement Gutter Customer - Potomac, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/23/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Lutherville Timonium, Maryland loves the quality. Read more about Thompson Creek and their new replacement gutters...
"Professional, courteous, displayed quality, and delivered good replacement gutters." Replacement Gutter Customer - Lutherville Timonium, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/23/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Derwood, Maryland loves the gutters themselves. Read more about Thompson Creek and their new replacement gutters...
"I was most satisfied with the new replacement gutters themselves. They are a great product." Replacement Gutter Customer - Derwood, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/23/2011 12:00 AM
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Dumfries, Maryland loves the quality. Read more about Thompson Creek and their new replacement gutters...
"The combination of highest quality replacement gutter product and the professional nature of everyone we dealt with at Thompson Creek to installation complete process." Replacement Gutter Customer - Dumfries, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
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By Thompson Creek on
5/22/2011 12:00 AM
Over the past 30 years, Thompson Creek Window Company has become the mid-Atlantic's premier home improvement replacement products company. Windows and doors, clog-free gutters, vinyl siding custom-manufactured, installed and serviced from our family-owned and operated facilities in Landover, Maryland. we've installed hundreds of thousands of Home Improvements throughout Maryland, Northern Virginia and Washington DC.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Rockville, Maryland loves the exceptional experience. Read more about Thompson Creek and their new replacement products.
"The whole Thompson Creek experience is exceptional; the staff and workers are very well trained on installing their new replacement windows, new replacement gutters, new replacement siding, and new replacement doors." Replacement Product Customer - Rockville, Maryland New Replacement Gutters in Arnold, Maryland
The Thompson Creek Gutter System completely encloses and protects your gutters. There are no vertical openings for leaves and debris to enter and no screens to clog. Rainwater flows over and around the nose of the gutter system, into your gutters and swiftly though your downspouts. Our gutters offer protection against the elements with our exclusive high back system with eight flow reducers, preventing unwanted overflow and completely protecting the fascia.
Another happy new replacement gutter customer for Thompson Creek, www.thompsoncreek.com, from Arnold, Maryland loves the quality. Read more about Thompson Creek and their new replacement gutters...
"I recommend Thompson Creek replacement gutters and installation because it's high quality and their service met my expectations." Replacement Gutter Customer - Arnold, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement gutters please visit www.thompsoncreek.com.
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/21/2011 7:00 PM
Carole H. from Woodbridge, VA, met with replacement window companies to research new windows for her home. She ultimately decided to work with Thompson Creek Window Company, and she is more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince William County home's energy efficiency.
We asked Carole what area she was most satisfied with She responded, "There was no one particular area that can be singled out - throughout this process EVERYONE was extremely knowledgeable and professional. This was a truly stress-free, no-pressure experience."
She went on to add, "This was a great experience from start to finish - I have no complaints. In comparison to the other window company that I researched, Thompson Creek was definately the right choice. Thank you Thompson Creek for making great windows - we are thoroughly enjoying having our house more energy efficient!"
See why Carole and thousands of other homeowners in the mid-Atlantic trust Thompson Creek Window Company.
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By Thompson Creek on
5/20/2011 7:00 PM
Ray M. needed to have the gutters replaced on his home in Halethorpe, Maryland. After meeting with various gutter replacement companies, Ray chose Thompson Creek to do the job. The Thompson Creek Gutter System completely encloses and protects gutters, eliminating the worry of clogged gutters for good. Now Ray doesn't have to worry about climbing a ladder to clean their gutters. His new gutter system protects his home from costly water damage to siding, interior walls and landscape erosion.
When we asked Ray why he chose Thompson Creek Window Company to replace his old gutters, he replied, "I chose Thompson Creek because of the price and because of the quality of your gutter system. Your representative did a great job of showing me what makes your gutter different from the competitors. The price was the ultimate deciding factor as well as the double life time guarentee."
Ray went on to say, "Thompson Creek is first class all the way. I was very happy and comfortable from start to finish. With these gutters I will never have to pay for them again. For quality, you cannot go wrong with these gutters and it is my impression that you cannot go wrong with Thompson Creek for any of their services."
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By Thompson Creek on
5/16/2011 12:00 AM
Energy Efficient Replacement Door in Clifton, Virginia
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Clifton, Virginia loves the work fluidity. Read more about Thompson Creek and their new replacement doors.
"I like the new replacement doors and the installation went smoothly. This is the second time I have used Thompson Creek and installation was great." Replacement Door Customer - Clifton, Virginia
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/16/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Silver Spring, Maryland loves the organization. Read more about Thompson Creek and their new replacement doors.
"Organized and professional installation crew and quality replacement doors." Replacement Door Customer - Silver Spring, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/15/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Gwynn Oak, Maryland loves the excellent work. Read more about Thompson Creek and their new replacement doors.
"The new replacement door installers were very precise. I could tell before they were even finished putting in the replacement doors that their work would be excellent." Replacement Door Customer - Gwynn Oak, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/15/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Poolesville, Maryland loves their new replacement doors. Read more about Thompson Creek and their new replacement doors.
"I love the new replacement doors. The new doors are wonderful." Replacement Door Customer - Poolesville, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/14/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Fort Washington, Maryland loves the expertise. Read more about Thompson Creek and their new replacement doors.
"The total experience. The new replacement doors, the expertise of the Thompson Creek workers and everybody we came in contact with were great." Replacement Door Customer - Fort Washington, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/14/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.Thompson.com, from Olney, Maryland loves the quality. Read more about Thompson Creek and their new replacement doors.
"The front door, back door, side door were all replaced, and I was very impressed with the quality of the new replacement doors. " Replacement Door Customer - Olney, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/14/2011 12:00 AM
Thompson Creek offers the strongest, most energy-efficient doors in the industry. They are custom-crafted to your specifications. They keep energy in – and unwanted drafts, noise and contaminants out. You will enjoy the maximum energy efficiency a door can provide and save money year after year. The same insulating technology that keeps the cold air out in winter also blocks smog and toxic fumes from vehicles outside or in your garage.
Another happy customer for Thompson Creek, www.thompsoncreek.com, from Gaithersburg, Maryland loves the professionalism. Read more about Thompson Creek and their new replacement doors.
"The new replacement door measurement and installation crews were knowledgeable, professional, and friendly." Replacement Door Customer - Gaithersburg, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their energy efficient replacement doors please visit www.thompsoncreek.com.
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By Thompson Creek on
5/6/2011 7:00 PM
Lucia was in need of new siding for her home in Columbia, Maryland. After meeting with Thompson Creek Window Company, she knew they were the company she would use for her new vinyl siding.
The replacement vinyl siding installed by Thompson Creek will insulate Lucia's Howard County house from drafts and block noise with interlocking foam insulation that blocks up to 45% more noise than regular siding. Her home is now protected from ice, hail and damaging winds up to 165 miles per hour with siding that’s 300% more impact resistant. She will never have to paint her home again with Thompson Creek's vinyl siding. And Stacy has peace of mind knowing that her siding is backed by our unbeatable lifetime guarantee.
Lucia summed up her experience with Thompson Creek by recognizing our commitment to customer service. "I was very satisfied in terms of responsiveness to our needs."
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By Thompson Creek on
4/29/2011 7:00 PM
Margaret S. from Ellicott City, MD, met with various replacement window companies to replace most of the windows in her home. She ultimately decided to work with Thompson Creek, and she is more than pleased with the decision. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Howard County home's energy efficiency.
Margaret tells us, "The windows in my home have been replaced with Thompson Creek. They look great inside and out, are easy to operate and have made a difference in my [electricity] bills and reduced noise level in my home. The transferable warranty is very important since I will be moving in the next year or two."
See why Margaret and thousands of other homeowners in the mid-Atlantic trust Thompson Creek Window Company.
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By Thompson Creek on
4/16/2011 7:00 PM
Stacy was in need of new siding for her home in Pasadena, Maryland. After meeting with Thompson Creek Window Company, she knew they were the company she would use for her new vinyl siding. "Everyone was so nice and knew what they were talking about. We didn't know a lot about siding when we purchased, but after we talked to your sales rep, we learned a lot. He answered all of our questions."
The replacement vinyl siding installed by Thompson Creek will insulate Stacy's Anne Arundel County house from drafts and block noise with interlocking foam insulation that blocks up to 45% more noise than regular siding. Her home is now protected from ice, hail and damaging winds up to 165 miles per hour with siding that’s 300% more impact resistant. She will never have to paint her home again with Thompson Creek's vinyl siding. And Stacy has peace of mind knowing that her siding is backed by our unbeatable lifetime guarantee.
Stacy summed up her experience with Thompson Creek by recognizing our commitment to customer service. "You have a wonderful company that is all about pleasing the customer. I was very impressed with the product and the whole process of buying and installation."
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By Thompson Creek on
4/15/2011 7:00 PM
Linda M. needed to have the gutters replaced on their home in Lanham, Maryland. She and her husband spoke to a number of friends and neighbors and decided to meet with Thompson Creek based on their recommendations. The Thompson Creek Gutter System completely encloses and protects your gutters, eliminating the worry of clogged gutters for good. Now Linda and Phil don't have to worry about climbing a ladder to clean their gutters. Their new gutter system protects their home from costly water damage to siding, interior walls and landscape erosion.
Linda and Phil couldn't be happier with the entire process and the end result. Linda said, "My husband was extremely pleased with the overall workmanship. Besides an excellent product, he was most impressed with the installers. We both felt they worked so very hard to produce an excellent result. We are very pleased with our new gutter system and our home looks so much neater."
We asked Linda why they chose Thompson Creek. She replied, "We were pretty well sold on your reputation, a great price, and a valuable product. Knowing that if we ever have a problem, you will be there for us with the lifetime guarantee and we won't have to go elsewhere. My husband is 73 and knowing he won't have to climb a ladder (lately it's been me up there) is a blessing to both of us."
She ended by saying, "Everyone involved in the whole process - even if it was just a phone call - we want to thank you for your part in making this a success. Because of everyone's part, we are happy customers!"
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By Thompson Creek on
4/9/2011 7:00 PM
Patricia R. needed the gutters replaced on her home in Laurel, MD. She visited a home show where she met with various gutter replacement companies. However, she said that Thompson Creek, “left a lasting impression over their competitors… Even the employees were more professional – I could have had five cents in my pocket or lots of dollars, and I felt like I would have been treated the same regardless.”
Once Patricia decided to hire Thompson Creek Window Company, she was even more confident that she made the right decision. She said, “There was never any over-promising, employees were respectful, efficient, no surprises, schedules were kept/prompt. Thompson Creek simply has a good product.”
She went on to sum up her experience, “I had confidence in all the members of Thompson Creek with each exposure or interaction. There were no surprises, no sighs of disappointment. There was not the dreaded ‘lip service.’ People work hard for their income and most give an honest day of service to their profession, and we the public simply want the same trust, consideration and respect.”
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By Thompson Creek on
4/8/2011 7:00 PM
Sean had replacement windows installed in his Silver Spring, MD, home. Thompson Creek windows were installed to replace his old wood windows that were warped, leaked, and were not energy efficient. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince George's County home's energy efficiency.
Sean was very pleased with all aspects of the process with Thompson Creek Window Company. He said, "I like the fact that the windows are made right here and are backed by an ironclad lifetime warranty. We liked knowing that only one company had its hands on the project from fabrication through installation, ensuring things were done right and no one could pass the buck to another party should something have gone wrong. That gave us great peace of mind in our decision."
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By Thompson Creek on
4/1/2011 7:00 PM
Ralph had replacement windows installed in his Accokeek, MD, house. Thompson Creek windows were installed to replace his old wood windows that were warped, leaked, had deteriorating runners and were not energy efficient. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince George's County home's energy efficiency.
Ralph was very pleased with the quality of Thompson Creek windows. He said, "The product is extremely well built. It works fine and looks great." He went on to praise the high level of customer service he received. "Everyone I dealt with was very professional and helpful and I was impressed by the crew. I was surprised they could do all that work as well as they did in just one day."
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By Thompson Creek on
3/26/2011 7:00 PM
The sliding glass door in Dorrie's Annapolis, Maryland, home had seen better days. It was old, drafty, and not at all energy efficient. So she called Thompson Creek Window Company to replace her old patio door with a new sliding glass door. Thompson Creek sliding glass doors are designed for maximum energy efficiency. The fusion-welded master frame and multi-chambered construction provide maximum strength and thermal performance, resisting drafts and water penetration. More glass area means your room is brighter while insulating your home from outside noise.
Dorrie was very pleased with the whole process of ordering her replacement door. She commented, "Everyone I have dealt with from your company has been exceptional. Both sales reps, the project managers and the workers." We asked Dorrie why she chose Thompson Creek and she said, "Great quality, great people and the lifetime warranty." She went on to say, "I feel the investment I put into my home is safe with your products, and I appreciate that. Everyone I have encountered at Thompson Creek is very professional, knowledgeable, and represent your company well."
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By Thompson Creek on
3/25/2011 7:00 PM
Ann had replacement windows installed in her Fairfax, VA, house. Thompson Creek windows were installed to replace her old wood windows that had condensation, wood rot, and were not energy efficient. She also found it very difficult to clean them and wanted windows that were easy to open. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this northern Virginia home's energy efficiency.
Ann was very please with the exceptional service she received, especially during the installation. She said, "The installation crew was the best! They certainly are professionals - from the time they drove up to when everything was installed, cleaned up and they left."
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By Thompson Creek on
3/19/2011 7:00 PM
Replacement windows were installed in Peter's Bowie, MD, townhouse. Thompson Creek windows were installed to replace his old wood windows that were drafty and were not energy efficient. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Prince George's County home's energy efficiency.
Peter was very please with the exceptional service he received. He said, "I would like to recognize the entire installation crew for the excellent job their did." He said he chose Thompson Creek Window Company because of the "price and product quality... The price was more affordable than the other quotes I received."
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By Thompson Creek on
3/18/2011 7:00 PM
Replacement windows were installed in Olga's Sterling, VA, townhouse. Thompson Creek windows were installed to replace her old wood windows that were drafty and had rotting sills and frames. Old windows like hers are not energy efficient. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this northern Virginia home's energy efficiency.
When asked where she was most satisfied, Olga praised the level of customer service from the entire staff. "Customer service, beginning with our salesman, was great. He was very knowledgeable about the product and took the time to demonstrate the various features of the windows. He was responsive to my calls and answered all my questions."
Olga went on to say, "Thompson Creek exceeded my expectations. They were prompt, courteous, and very professional. I was impressed with the quality of the windows and the lifetime warranty. Great company to work with. Thank you for making the whole experience so positive!"
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By Thompson Creek on
3/13/2011 1:00 AM
Thompson Creek is state-of-the-art siding lays flat, hides every imperfection, and has 30% fewer seams. That is because we use 16 foot, wide-profile siding panels, compared to the 12-foot panels used by most other companies. Our siding is foam laminated, so it easily smoothes and straightens walls to create a more natural look. And it resembles wood more than any other product on the market.
Another happy new replacement siding customer for Thompson Creek, www.thompsoncreek.com, from Fort Washington, Maryland loves the beauty. Read more about Thompson Creek and their new replacement siding...
"I had a very good experience with my siding replacement. I would refer to Thompson Creek to anybody. The new replacement siding looks beautiful and works very well. I am very happy." New Replacement Siding Customer - Fort Washington, Maryland
Thompson Creek Window Company offers the beauty, comfort and reliability that you want for all your home improvement needs in the Washington DC metro area including Maryland, and Northern Virginia.
For more information about Thompson Creek and their new replacement siding please visit www.thompsoncreek.com.
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By Thompson Creek on
3/11/2011 7:00 PM
Replacement windows were installed in Russell's Lovettsville, VA, home. Thompson Creek windows were installed to replace his old wood windows that were drafty and not energy efficient. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this northern Virginia home's energy efficiency.
When asked where he was most satisfied, Russell praised the knowledge and professionalism of our sales people. "Every aspect of my dealings with Thompson Creek has been great, from the demonstration and price quote process, all the way through to installation." He was also pleased with the installation process and the installation crew, commenting, "They did a fantastic job and worked their tails off from the time they showed up until they were finished. Absolutely top quality work."
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By Thompson Creek on
3/5/2011 7:00 PM
Replacement windows were installed in Olestine's Baltimore, MD, home. Thompson Creek windows were installed to replace old windows that were drafty and not energy efficient. Vinyl replacement windows from Thompson Creek Window Company are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help improve this Baltimore home's energy efficiency.
When asked where she was most satisfied, Olestine praised the knowledge and professionalism of our sales people. "He showed me the difference between the windows I got two years before and the windows manufactured by Thompson Creek. He was very knowledgable about the product." She was also pleased with the installation process and the installation crew, commenting, "My husband said how good they were at cleaning up everything."
We asked Olestine if she was satisfied with the quality of materials and workmanship. She replied, "Very much so!"
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By Thompson Creek on
3/4/2011 7:00 PM
Erin had a new front door installed by Thompson Creek Window Company in her Baltimore, MD, home. Thompson Creek installed a new entry door to replace the drafty wood door in this Maryland home. The new door will help to make this Baltimore County home more energy efficient. The new patio door helps to reduce drafts and improves energy efficiency.
We asked Erin what areas she was most satisfied with in her experience with Thompson Creek, and she replied, "It's a good value for the money, and it's a great door." We also asked her why she chose Thompson Creek. She said, "I am a widow, and there was another company that came in and made me feel pushed. It was a very negative experience. Thompson Creek came in and, while I knew they were trying to sell me something, I felt like they cared about making sure I was comfortable and satisfied."
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By Thompson Creek on
2/26/2011 7:00 PM
Replacement windows were installed in Judy's Dumfries, VA, home. Thompson Creek windows were installed to replace old wood windows that had rotting seals and were drafty. Thompson Creek installed new windows to replace the original windows in this Virginia home. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this Northern Virginia home more energy efficient.
When asked where she was most satisfied, Judy replied, "The professionalism and friendlieness of the staff and the quality of the product." We asked Judy what was the main reason for choosing Thompson Creek, and she replied, "Quality. My daughter does her studyinging in the dining room at the front of the house. It has always been coldest there in the winter. She commented after the front windows were completed how much warmer it was. And this was during the coldest stretch we have had this winter. I also love the half screens so I can have an unobstructed view out the top half of the windows."
Judy closed her comments by saying, "I wish I had contacted Thompson Creek before having [another company] replace my front door. Quality comparisons and customer service can't compare, Thompson Creek wins hands down."
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By Thompson Creek on
2/25/2011 7:00 PM
Replacement windows were installed in John's Springfield, VA, home. Thompson Creek windows were installed to replace old wood windows that were rotting and chipping, as well as condensation between the panes. Thompson Creek installed new windows to replace the picture windows in this Virginia home. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this Northern Virginia home more energy efficient.
When asked where he was most satisfied, John replied, "Superior product and first-rate customer service. I am completely satisfied and would recommend this company to all of my friends and family." He went on to recognize the installation process, "The installation crew was very efficient and courteous. The service manager who came to check on the job was also very friendly and made sure that I was completely satisfied before he left the work site."
John closed his comments by saying, "Our goal is to have everyone in our office replace their windows with Thompson Creek!"
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By Thompson Creek on
2/19/2011 7:00 PM
Kay had new windows and doors installed by Thompson Creek Window Company in her Burke, VA, home. Thompson Creek windows were installed to replace had the old, original windows that were inoperable and wouldn't open. Thompson Creek installed double hung windows to replace aluminum windows in this Virginia home. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. She also had a new sliding glass door installed. The new windows and doors will help to make this Northern Virginia home more energy efficient. The new patio door helps to reduce drafts and improve energy efficiency.
We asked Kay why she chose Thompson Creek. She replied, "It was the fact that they are a local manufacturer not having to come in from somewhere else. We also chose them because of their lifetime warranty. Tthe next owner can still have the windows replaced. Those were all selling factors for us." Kay is very pleased with her decision: " I am satisfied with the quality of materials and workmanship. Everything was above and beyond what I expected. In the winter my house stays warmer. The heater is set the same but it always cuts off early because it's keeping in the heat." She summed up her experience, "I am very happy with the whole experience with Thompson Creek and so glad I chose them."
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By Thompson Creek on
2/12/2011 7:00 PM
Thompson Creek windows
were installed in Lee’s home in Catonsville, Maryland. The old windows James had were drafty and not energy efficient. Thompson Creek Window Company replaced windows in his Maryland home with double hung windows. His new replacement windows are extremely energy efficient. And vinyl windows are virtually maintenance free. Lee said he liked the "no pressure sales" during the process. He was so impressed with the quality of Thompson Creek’s custom manufactured windows that are manufactured locally in Maryland, that he ultimately chose to have Thompson Creek perform this home improvement project in his Baltimore County home.
We asked Lee what he was most satisfied with in dealing with Thompson Creek. He replied, "Everyone I worked with was exceptional!"
When we asked Jim why he chose Thompson Creek, he replied, "I’ve been familiar with them over the years. I chose them because of the no pressure sales and the Code 99 customer service policy." Thompson Creek has always had this company-wide policy called Code 99, which encourages our customers to call in if they ever feel that they are not getting the products or service that they feel they deserve. We instruct them to mention "Code 99" when calling, which will automatically get them transferred to the owner of the company.
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By Thompson Creek on
2/11/2011 7:00 PM
Thompson Creek windows were installed in Jim’s home in Bethesda, Maryland. The old windows James had were drafty and not energy efficient. Thompson Creek Window Company replaced windows in his Maryland home with double hung windows. His new replacement windows are extremely energy efficient. And vinyl windows are virtually maintenance free. James was so impressed with the quality of Thompson Creek’s custom manufactured windows that are manufactured locally in Maryland, that he ultimately chose to have Thompson Creek perform this home improvement project in his Montgomery County home.
We asked Jim what he was most satisfied with in dealing with Thompson Creek. He replied, "I was most satisfied with Thompson Creek's punctuality, cleanliness, and knowledge of product."
When we asked Jim if there was anyone at Thompson Creek he would like to recocnize for exceptional service he replied, "The crew was very knowledgeable and went about their business. I would recommend any of them."
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By Thompson Creek on
2/5/2011 7:00 PM
Replacement windows were installed in John's Annapolis, MD home. Thompson Creek windows were installed to replace old windows with draft problems in this Maryland home. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time-consuming maintenance. The new windows and doors will help to make this Anne Arundel County home more energy efficient, reducing drafts and improving energy efficiency.
When we asked John why he chose Thompson Creek Window Company, he replied, "Reputation, price, and they were local guys who knew people I knew. I felt that I could pick up the phone and call someone if something went wrong. Nothing did go wrong, but it was comforting to know." When asked what area he was most satisfied, John commented on the fact that Thompson Creek’s custom manufactured windows are manufactured locally in Maryland: "They made and installed the windows so they knew what they were doing in all aspects of the project."
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By Thompson Creek on
2/4/2011 7:00 PM
Thompson Creek windows were installed in James’s home in Gaithersburg, Maryland. The old windows James had were drafty and not energy efficient. Thompson Creek Window Company replaced windows in his Maryland home with double hung windows. His new replacement windows are extremely energy efficient. And vinyl windows are virtually maintenance free. James was so impressed with the quality of Thompson Creek’s custom manufactured windows that are manufactured locally in Maryland, that he ultimately chose to have Thompson Creek perform this home improvement project in his Montgomery County home.
We asked James what she was most satisfied with in dealing with Thompson Creek. He replied, "They were very professional from the initial contact. They were extremely responsive and professional. They didn't try to sell me anything that I didn't want. I had an intelligent choice of the products. Everybody that I was in contact with did the job they were supposed to in a professional and competent way. All of them did an excellent job."
When we asked James why he chose Thompson Creek he replied, "It was the product. It was the reputation. I felt like I wasn't going to get anything any better regardless of the price. Thompson Creek had the product I wanted and it was demonstrated to me in a very positive way."
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By Thompson Creek on
1/29/2011 7:00 PM
Replacement windows were installed in Christine’s Alexandria, VA home. Thompson Creek windows and doors were installed to replace old wood windows with draft problems. Thompson Creek installed double hung windows to replace casement windows and double hung windows in this Virginia home. Vinyl replacement windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows and doors will help to make this Northern Virginia home more energy efficient. A new entry door helps to reduce drafts and improve energy efficiency.
When asked where she was most satisfied, Christine replied “From beginning to end, it was the single most pleasurable sales experience and home improvement installation we have ever had. Every promise was delivered. The product is of the highest possible quality. There was not a single problem on installation day. We have had numerous compliments from our neighbors about how wonderful our new windows and doors look.”
The reason they chose Thompson Creek was because “We were impressed that Thompson Creek is a locally owned company, manufacturing to our climate, and installing with your own personnel a product that is of incomparable quality. You stand behind your product 100%. And to a man, you had the most professional workforce we have ever seen. They worked a solid 12-hours at our home and were as methodical on the last window as they were on the first.”
She closed in saying, “Here's my final comment: Thompson Creek has figured it out --- when you make the best product and let the best people sell it and install it--the end result is 100% customer satisfaction. If only more companies had the same philosophy! Congratulations on being simply the best!
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By Thompson Creek on
1/28/2011 7:00 PM
A new entry door were recently installed in Rachel’s Silver Spring, MD home. The new door will help to improve energy efficiency in the Montgomery County, MD home. A new front door also adds curb appeal and can drastically change the look of your home. New doors can eliminate drafts coming in through old leaky doors.
Rachel noted, “I was most satisfied with the installation and quality of the product.” The reason they chose Thompson Creek to do their home improvement project was because “I chose them because of their reputation and price.”
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By Thompson Creek on
1/25/2011 7:00 PM
Thompson Creek windows were installed in Mary’s Manassas, VA home. The replacement windows were installed to replace old wood windows with draft problems. Thompson Creek installed double hung windows in this Virginia home. Vinyl windows are energy efficient and virtually maintenance free. They do not require painting or other time consuming maintenance. The new windows will help to make this Northern Virginia home more energy efficient.
When asked where she was most satisfied with her replacement windows and her experience with Thompson Creek Window Company, Mary replied “Sales representative, customer service and installation crew. All were professional, helpful and considerate. I love my windows!”
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By Thompson Creek on
1/22/2011 7:00 PM
Thompson Creek recently installed a new entry door in Richard’s Annandale, VA home. Richard is a previous customer who also had Thompson Creek windows installed in his Virginia home. Thompson Creek Window Company installed double hung windows in this Fairfax County home. The vinyl windows are extremely energy efficient windows. Our replacement windows are virtually maintenance-free.
When asked where he was satisfied, Richard replied “All of the representatives we dealt with, whether on the phone or in person, were courteous, professional, and provided exemplary customer service.” He added, “Thompson Creek replaced all of the windows at this residence in March 2006. I have always been impressed with their overall approach to customer service and the quality of their products.”
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By Thompson Creek on
1/21/2011 7:00 PM
Thompson Creek windows were installed in Herve’s Ashburn, VA home. The replacement windows installed in this Virginia will help to improve energy efficiency. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient. Thompson Creek installed double hung windows, casement windows, and a picture window in this Loudoun County, Virginia home.
When asked where he was most satisfied, Herve replied “I was thoroughly satisfied with Thompson Creek before the sales and am even more satisfied with them now that the windows are in. It was worth every penny.” He added, “I am most satisfied with the installation crew. They were efficient, clean, and also through. The windows are far better than I expected.”
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By Thompson Creek on
1/19/2011 7:00 PM
Thompson Creek windows were installed in Jane’s Arlington, VA home. The new windows replaced old windows with draft problems, and they were not energy efficient. Thompson Creek Window Company installed double hung windows and a picture window in this Virginia home. The new vinyl windows are extremely energy efficient windows. Our replacement windows are virtually maintenance-free. Thompson Creek also installed a new sliding glass door in this Arlington home.
When asked where she was satisfied, Jane replied “Everything. It was a very positive experience.” She added “the installers were outstanding.” Thompson Creek installs thousands of replacement windows in Virginia every year.
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By Thompson Creek on
1/15/2011 7:00 PM
Thompson Creek windows were installed in Ms. B’s Reston, VA home. The new windows replaced old wood windows that were original to the home, warped, and not energy efficient. Thompson Creek Window Company installed double hung windows in this Virginia home. The new vinyl windows are extremely energy efficient. The replacement windows are virtually maintenance-free. Thompson Creek also installed new doors in this Fairfax County home.
When asked where she was satisfied, Ms. B replied “The personnel were all friendly and nice, respectful of my property and carefully about their work. The total job certainly has improved to look and value as well as the comfort of my home.” The reason she chose Thompson Creek for her home improvement project was “product quality was the #1 consideration.”
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By Thompson Creek on
1/14/2011 7:00 PM
Thompson Creek windows were installed in Christie’s Elkridge, MD home. The replacement windows installed in this Maryland will help to improve energy efficiency. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient. Thompson Creek installed double hung windows, and a sliding glass door in this Howard County, Maryland home.
When asked where she was most satisfied, Christie replied “Great product and the people that we dealt with were great. Very nice, knowledgeable, and did a good job.” Christie chose Thompson Creek Window Company based upon “Price/Product.”
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By Thompson Creek on
1/13/2011 7:00 PM
Susan G. needed to replace the siding on her home in LaPlata, MD. Her original wood siding had become warped and faded, and was allowing rainwater to leak behind the siding. By installing new vinyl siding from Thompson Creek, Susan now has siding that lays flat, hides any imperfections in the underlayment, has fewer seams and is foam laminated to add extra insulation to your home and block noise. Thompson Creek siding is also thicker and 300% more impact-resistant, providing her home with lifetime protection from ice, hail, winds up to 165 mph and other damaging weather conditions. And with vinyl siding, Susan will never have to climb a ladder again to paint her house.
When we asked Susan what areas she was most satisfied with her experience with Thomspon Creek, she replied, “The experience can be summed up in two words: Excellent and Professional! It is nice to know that there a company such as yours that has such high standards and competent personnel.”
Thompson Creek reviews all surveys we receive from customers like Susan after their job is completed. Customer feedback continues to be what drives us to want to better serve every one of our customers.
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By Thompson Creek on
1/8/2011 7:00 PM
Thompson Creek windows were installed in Jane’s Arlington, VA home. The replacement windows were installed to replace old windows with draft problems. Thompson Creek installed double hung windows, a picture window and a sliding glass door in this Virginia home. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this Arlington County home more energy efficient.
When asked where she was most satisfied, Jane replied “Everything. It was a very positive experience.” She wanted to recognize the outstanding job done by the window installers. She said, “Brandon and Andrew were the two installers and they were just great. I have not had a chance to write a letter to the company President yet about them, but I am planning on it, they were great!”
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By Thompson Creek on
1/7/2011 7:00 PM
Thompson Creek recently installed a new entry door in Richard’s Annandale, VA home. The front door replaced an original wood door that was not energy efficient. Thompson Creek Window Company installed a steel door with a storm door to replace the original door in this Virginia home. Richard is a repeat customer who has already had Thompson Creek windows and a sliding glass door installed in his northern Virginia home.
Thompson Creek reviews every customer survey. When asked where he was satisfied, Richard replied “All of the representatives we dealt with, whether on the phone or in person, were courteous, professional, and provided exemplary customer service.” The reason he chose Thompson Creek to replace the door was because “We are repeat customers. Thompson Creek replaced all of the windows at this residence in March 2006. I have always been impressed with their overall approach to customer service and the quality of their products.”
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By Thompson Creek on
1/4/2011 7:00 PM
Thompson Creek installed new siding on Stacy’s Pasadena, MD home. Her old siding required maintenance and painting, and she had several pieces that were loose. The vinyl siding that was installed on her Maryland home is energy efficient and maintenance free. Another benefit is that her new siding helps to block outside noise from entering her Anne Arundel county home.
When asked where she was most satisfied, Stacy replied “All areas. Everyone was so nice and knew what they were talking about. We didn't know a lot about siding, but after we talked to one of your sales reps (Joe), we learned a lot. He answered all of our questions.” She concluded by saying “You have a wonderful company that is all about pleasing the customer. I was very impressed with the product and the whole process of buying and installation.”
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By Thompson Creek on
1/1/2011 7:00 PM
Thompson Creek windows were installed in Claire’s Ellicott City, MD home. The replacement windows were installed to replace original wood windows that required regular paint maintenance, and were not energy efficient. Storm windows were also used to try to improve the energy efficiency of her old windows. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient. Thompson Creek installed double hung windows, in this Howard County, Maryland home.
When asked where she was most satisfied, Claire replied “The quality of the product and the installation crew were professional and polite.” Claire chose Thompson Creek Window Company based upon “Reputation, Recommendation, and Price.”
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By Thompson Creek on
12/30/2010 7:00 PM
Thompson Creek windows were installed in Sharon’s Gaithersburg, MD home. The new windows replaced old aluminum windows that were original to the home, and not energy efficient. The old windows caused condensation and heat loss because they were not energy efficient. Thompson Creek Window Company installed double hung windows in this Maryland home. The new vinyl windows are extremely energy efficient and help to reduce noise from entering this Montgomery County home. The replacement windows are virtually maintenance-free.
When asked where she was satisfied, Sharon replied “I was most satisfied with the price, the fact that they were a local company, and also that they have been in business a long time.” She added “I love my windows. They are so easy to use.”
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By Thompson Creek on
12/28/2010 7:00 PM
Thompson Creek windows were installed in David’s Parkville, MD home. The new windows replaced old wood windows that were original to the home, and not energy efficient. Thompson Creek Window Company installed double hung windows in this Maryland home. The new vinyl windows are extremely energy efficient and help to reduce outside noise from entering this Baltimore County home. The replacement windows are virtually maintenance-free.
When asked where he was satisfied, David replied “The clean up was very well done. My questions were answered in facts. My neighbor commented on how well the job looked and was done.” He also mentioned “I was impressed with the product.”
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By Thompson Creek on
12/25/2010 7:00 PM
Thompson Creek windows were installed in Josh’s Essex, MD home. The new windows replaced old windows that were not energy efficient. Thompson Creek Window Company installed double hung windows, an awning window, and a bay window in this Maryland home. The new vinyl windows are extremely energy efficient and help to reduce outside noise from entering this Baltimore County home. The replacement windows are also virtually maintenance-free. Thompson Creek windows qualify for the tax credit.
When asked where he was satisfied, Josh replied “the price and the speed of the work.” He also indicated “the installers were very good.”
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By Thompson Creek on
12/22/2010 7:00 PM
Thompson Creek windows were installed in Carol’s home in Frederick, MD. Her old wood windows were 15 years old. Old wood windows are much less energy efficient than vinyl windows. Carol’s windows were leaky, causing her lots of problems when it rained. And wood windows require a lot of maintenance with the need to scrape and repaint them frequently. Her new double hung vinyl replacement windows from Thompson Creek Window Comapny are much more energy efficient than her old ones, and keep unwanted cold winter air outside where it belongs.
Carol said she chose Thompson Creek for her new vinyl replacement windows because of the price, product, and recommendation. When we asked Carol what areas she was most satisfied with, she said, “The installation team that put the windows in were professional and enjoyable to work with. The two sales people were friendly, professional, and knew about their products.”
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By Thompson Creek on
12/20/2010 7:00 PM
Thompson Creek windows were installed in Rev. Roy’s Washington, DC home. The new windows replaced old wood windows that were not energy efficient. The old windows were single pane, and Thompson Creek Window Company installed double hung windows to replace them. The new vinyl windows are extremely energy efficient and help to reduce outside noise from entering this DC home. The replacement windows are also virtually maintenance-free. Thompson Creek windows qualify for the tax credit.
When asked where he was satisfied with this vinyl replacement window project, Rev. Roy replied “The promptness and business-like manner they carried themselves, and their professionalism, and not only would I recommend them to do other jobs in the community I need them to do some more work for me.” Rev. Roy said he chose Thompson Creek because “They did a few windows for me before, I was so impressed with that job that I had 27 more windows done. I asked them about Thompson Creek and everyone said they were number 1.”
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By Thompson Creek on
12/18/2010 7:00 PM
Thompson Creek gutters were installed on Bob’s Towson, MD home. This Maryland home had 15 year-old aluminum gutters. Bob was tired of the thankless chore of gutter cleaning. He will never have to worry about a clogged gutter.
The new rain gutters and downspouts are guaranteed never to clog or pull away from his Maryland home, and come with a transferable lifetime warranty. Thompson Creek gutters are installed throughout the Baltimore area. The reason Bob chose Thompson Creek was, “I have used them before, and they have a good product.
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By Thompson Creek on
12/18/2010 5:17 AM
Thompson Creek windows were installed in Theresa’s Columbia, MD home. The new windows replaced old wood windows that were not energy efficient. The old windows were falling apart, and Thompson Creek Window Company installed double hung windows to replace them. A sliding glass door was also installed in this Columbia, MD home. The sliding patio door is also maintenance-free. The new vinyl windows are extremely energy efficient and help to reduce outside noise from entering this Maryland home. The replacement windows and doors are virtually maintenance free.
When asked where she was satisfied, Theresa replied “I was most satisfied by their customer service. They did everything right.” Theresa received other estimates, but ultimately chose Thompson Creek. The reason she chose Thompson Creek came down to “quality and service.”
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By Thompson Creek on
12/13/2010 7:00 PM
Thompson Creek windows were installed in Edna’s home in Oxon Hill, MD. She knew she needed to replace her old windows which were cracking and drafty. By replacing the old windows in this Maryland home with vinyl replacement windows from Thompson Creek Window Company, Edna’s home will be much more energy efficient, saving her money on her utility bills this winter. The replacement windows are also virtually maintenance free.
When we asked Edna what she was most satisfied with in working with Thompson Creek, she said, “I loved the installation process - you worked with my schedule and made it very easy to get my windows installed in a timely manner.” She went on to comment about the windows themselves: “I love the windows. I had six more windows to replace and they really make a difference. I saw your product at my neighbor’s house and had to have them – the quality of work is great and stands out.”
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By Thompson Creek on
12/11/2010 7:00 PM
Chris L. of Upperco, MD, needed to replace some windows in his home. He knew that he would need custom sizes built for his house and couldn’t just go purchase some off-the-shelf replacements. That’s why he decided to trust his home to Thompson Creek.
Chris said, “I was most satisfied with the quality of the windows and with the expectations of having such a great double-lifetime guarantee - I hope to never have to use the warranty but it is always nice to know it is there if a mishap happens. I am also very satisfied in the ability to be able to talk to the owner.” When asked why he chose Thompson Creek he said, “We went with them after hearing that the windows would be made to fit our house and that the warranty covered everything.”
Thompson Creek reviews all surveys we receive from customers after their job is completed. Customer feedback continues to be what drives us to want to better serve every one of our customers.
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By Thompson Creek on
12/10/2010 7:00 PM
Thompson Creek windows were installed in Mary's home in Silver Spring, MD. She chose Thompson Creek Window Company since they custom manufacture every window they install. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient.
Mary said the reason for her choice was, “the overall experience of working with Thompson Creek - professional, on time and beautiful work. I love the windows!”
See why Mary and many other homeowners in Maryland trust their homes to Thompson Creek!
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By Thompson Creek on
12/9/2010 7:00 PM
Thompson Creek windows were installed in Mark B's townhome in Arlington, VA. Mark had 15 metal, double-hung windows that were over 20 years old. Metal windows conduct heat, so they do a poor job at keeping precious warmth inside the house when it's cold, and the summer heat outside. Vinyl replacement windows will help to make this home more energy efficient. Vinyl windows are also maintenance-free. Marks new windows will save energy and make his home more comfortable. Replacement windows manufactured by Thompson Creek Window Company will also help to substantially reduce the noise entering his home from outside, making it more peaceful.
After meeting with other replacement window companies to work on his Virginia townhouse, Mark chose Thompson Creek to do the job. And he doesn’t regret the decision – he commented, “We were especially pleased with all the service Thompson Creek provided in every aspect from sales to delivery.”
Thompson Creek reviews all surveys we receive from customers like Mark after their job is completed. Customer feedback continues to be what drives us to want to better serve every one of our customers.
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By Thompson Creek on
12/7/2010 7:00 PM
Thompson Creek windows were installed in Erasmo’s Baltimore, MD home. The new windows replaced old wood windows that were not energy efficient. The old windows were single pane windows, and Thompson Creek Window Company installed double hung windows to replace them. The new vinyl windows are extremely energy efficient and help to reduce outside noise from entering this Maryland home. The replacement windows are also virtually maintenance free.
When asked where he was satisfied, Erasmo replied “I was most satisfied with the day of the inspection. The crew was very professional.” The reason this Maryland family chose Thompson Creek was because “The salesperson was good and the product seemed good too. We had other options but we decided on Thompson Creek because the customer service administration included seemed very good.”
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By Thompson Creek on
12/5/2010 6:07 AM
Thompson Creek windows were installed in Bob’s Annapolis, MD home. The replacement windows were installed to replace original wood windows that required regular paint maintenance, and were not energy efficient. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient. Thompson Creek installed double hung windows, picture windows, a side entry door, a front door, and sliding glass doors in this Maryland home.
When asked where he was most satisfied, Bob replied “Professionalism of all Thompson Creek personnel was superb. We were amazed at the relative ease with which installation crew completed an extensive installation in the advertised time and manner.” Bob chose Thompson Creek Window Company based upon “reputation and quality product.”
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By Thompson Creek on
12/3/2010 7:00 PM
Thompson Creek windows were installed in Chase’s Bethesda, MD home. The replacement windows were installed to replace old wood windows that were painted shut and extremely hard to open and close. Vinyl windows are virtually maintenance free, and do not require painting or other time consuming maintenance. The new windows will help to make this home more energy efficient. Thompson Creek installed double hung windows and picture windows in this Maryland home.
When asked where he was most satisfied, Chase replied “Install crew was professional, polite and did an excellent job cleaning up after themselves. They continued working well into the evening (after dark) to complete the job and quality did not suffer.” Chase chose Thompson Creek Window Company based upon “Price, reputation for quality product.”
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By Thompson Creek on
12/2/2010 7:00 PM
Donna M. decided to replace the windows in her home in Upper Marlboro, MD. They were old, creaky and did a poor job at insulating her home from the noises outside. After hearing about Thompson Creek Window Company on the radio and meeting a representative from the company, she trusted them to perform the job.
Donna was very pleased with the installation crew and had no problems during the project. She said, “I've been pleased with the reduction in noise from outside. I had some windows that have been creaking and now they don't.” She went on to comment about the energy efficiency of her new Thompson Creek windows: “It’s definitely warmer in front of the windows. Everything is great and how I hoped it would be!”
Thompson Creek reviews all surveys we receive from customers after their job is completed. Customer feedback continues to be what drives us to want to better serve every one of our customers.
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By Thompson Creek on
11/27/2010 7:00 PM
Thompson Creek windows were installed in Mary’s Silver Spring, MD home. He home is approximately 60 years old, and Thompson Creek replaced vinyl windows and wood windows that were installed approximately 30 years ago. Part of this project consisted of taking two casement windows and a picture window, and replacing them with a slider window. Mary's new windows are energy efficient.
Many homes that were built prior to 1978 may contain lead-based paint. Paint containing lead is a potential health hazard. Beginning in 2010, new federal regulations require home improvement contractors to follow specific guidelines for any installation involving lead paint. Thompson Creek has EPA certified installers to follow the guidelines outlined by the Environmental Protection Agency.
When asked where she was most satisfied, Mary replied “The overall experience of working with Thompson Creek - professional, on time and beautiful work. I love the windows.” She added, “The people on the phone and in person were friendly and knowledgeable.”
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By Thompson Creek on
11/26/2010 7:00 PM
Thompson Creek windows were installed in Elizabeth’s Fairfax, VA home. New windows were installed to replace original windows in this Virginia home. This window installation consisted of double hung windows, a slider window and a picture window. The new vinyl windows are virtually maintenance-free and covered by a transferable lifetime warranty.
The reason Elizabeth said she selected Thompson Creek was, “Reputation, and I really like having one-stop shopping and the idea that we buy it from are the people that put it in. That to me was priceless. I know who to call when I have an issue and I like that.”
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By Thompson Creek on
11/25/2010 7:00 PM
Tom E. needed to replace the windows in his home in Bowie, MD. After reviewing options from other replacement window companies, Tom chose Thompson Creek, "because of their reputation and their product." He commented, "All expenses were explained up-front, there were no hidden fees (e.g.: lead paint). The sales presentation was outstanding and was the primary reason I bought Thompson windows and am satisfied I got the best designed and manufactured product. Installation was fast and they were able to accommodate my schedule."
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By Thompson Creek on
11/20/2010 7:00 PM
Linda M. of Lanham, MD, recently trusted her home to Thompson Creek when replacing their gutters. She commented, "We were sold on your reputation, a great price, and a valuable product. Knowing that if we ever have a problem, you will be there for us and won't have to go elsewhere. My husband is 73 and knowing we won't have to climb ladders is a blessing to both of us."
Linda went on to say, "We were extremely pleased with the overall workmanship. Besides an excellent product, we were most impressed with the installation team. We felt they worked so very hard to produce an excellent result. We are very pleased with our new gutter system and our home looks so much neater."
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By Thompson Creek on
11/19/2010 7:00 PM
Patricia R. needed the gutters replaced on her home in Laurel, MD. She visited a home show where she met with various gutter replacement companies. However, she said that Thompson Creek, “left a lasting impression over their competitors… Even the employees were more professional – I could have had five cents in my pocket or lots of dollars, and I felt like I would have been treated the same regardless.”
Once Patricia decided to hire Thompson Creek, she was even more confident that she made the right decision. She said, “There was never any over-promising, employees were respectful, efficient, no surprises, schedules were kept/prompt. Thompson Creek simply has a good product.”
She went on to sum up her experience, “I had confidence in all the members of Thompson Creek with each exposure or interaction. There were no surprises, no sighs of disappointment. There was not the dreaded ‘lip service.’ People work hard for their income and most give an honest day of service to their profession, and we the public simply want the same trust, consideration and respect.”
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By Thompson Creek on
11/13/2010 7:00 PM
Thompson Creek gutters and downspouts were installed on Chuck’s Columbia, MD home. His Maryland home is surrounded by trees. The leaves and debris left this home with clogged gutters. Thompson Creek installed a maintenance-free gutter system that is guaranteed never to clog or pull away from the home.
When asked about his satisfaction, Chuck replied “Everyone at Thompson Creek was professional, responsive, and courteous. The installers were nice. They did a great job and were efficient. The sales manager was responsive.”
He closed in saying “We needed to get this project done and they gave us a good price.”
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By Thompson Creek on
11/12/2010 7:00 PM
Thompson Creek windows were installed in Faith’s Columbia, MD home. She was looking to upgrade her old wood windows to a maintenance-free solution for her Maryland home. Thompson Creek installed energy efficient replacement windows to solve the problem. The new windows are virtually maintenance-free and don’t need to be sanded and painted like wood windows. Vinyl windows do not swell in extreme weather conditions like wood windows.
When asked where she was most satisfied, Faith responded “The installation crew was extremely competent, efficient and professional. They completed the project in no time.” She concluded by saying “My friend recommended Thompson Creek. The windows seemed to be very high quality.”
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By Thompson Creek on
11/9/2010 7:00 PM
Aaron C. worked with Thompson Creek to replace the sliding glass door at his home in Springfield, VA. He chose Thompson Creek for the job because of their reputation, price and product quality.
Aaron told us, “Thank you very much for a job well done. I'm looking forward to future business with your company.”
See why Aaron and many of your neighbors in Laurel trust their home to Thompson Creek!
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By Thompson Creek on
11/5/2010 7:00 PM
Thompson Creek installed a new sliding patio door, and entry doors in Lynn’s Sterling, VA home. The new doors qualified for the tax credit, and helped to make Lynn’s Virginia home more energy efficient.
When asked where she was most satisfied, Lynn replied “I was happy with all aspects of my experience with Thompson Creek, from the initial in-home consultation to the final product. The doors are very high quality and the installers were neat, clean, and very professional. I had talked to several other companies and gotten estimates prior to contacting Thompson Creek. In one case the price was close to Thompson Creek's but the product was not anywhere near the quality. The other company sent rude and pushy sales people with an estimate twice as high as Thompson Creek for an inferior product. I will use Thompson Creek for any window or door installation I need in the future and highly recommend them to anyone.”
Lynn finished by saying the reason that she chose Thompson Creek was “Reputation, the price and product I was shown on the initial consultation, and the perfect balance your company has achieved of answering questions and demonstrating a product without being pushy.”
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By Thompson Creek on
10/30/2010 7:00 PM
Bill realized that he needed to replace the gutters on his home in Pasadena, MD. After visiting a local Home Show and talking to half a dozen other gutter companies, Bill was most impressed with Thompson Creek’s gutter system.
The day his gutters were installed, the sky opened up and there were heavy rains for the last hour that the crew was working. Bill commented, “The installation crew did a really nice job. They did a tremendous job under difficult conditions.”
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By Thompson Creek on
10/29/2010 7:00 PM
Thompson Creek installed replacement windows and doors in Tammy’s Woodbridge, VA home. She wanted to improve the builder-grade windows in her Virginia home. She also replaced her entry door, and sliding patio door as well. Her Thompson Creek windows are made of vinyl and all qualify for the tax credit.
When asked where she was satisfied, Tammy responded “Prompt, courteous, and professional personnel. Superior customer service! A++”. She also mentioned “Chris and crew were on time, courteous and completed my doors and windows when they stated. As promised cleaned all areas and took all debris with them.”
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By Thompson Creek on
10/28/2010 7:00 PM
Thompson Creek installed energy efficient windows in Martha’s Sterling, VA home. The replacement windows consisted of double-hung windows and a bay window. These new windows replaced metal windows in her Virginia home.
When asked if she wanted to recognize excellence, Martha noted “The installation crew, and the salesman. Very knowledgeable, explained everything in detail, and answered all of my questions.” She also noted “The installation process. They explained everything and they did it in a timely manner.”
And Martha indicated the reason she chose Thompson Creek was, “I've heard good things from other people and it seemed like a fair value. Also they're local which I like.”
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By Thompson Creek on
10/25/2010 7:00 PM
Thompson Creek windows were installed in Nettie’s Waldorf, MD home. She wanted new windows to replace the drafty windows in her Maryland home. Thompson Creek installed energy efficient replacement windows that qualify for the tax credit. Thompson Creek installed double-hung windows and a picture window to eliminate the draft problem.
When asked where she was satisfied, Nettie replied “The in-home consultation went smoothly. No high-pressure sales tactics. When we had to schedule the installation, they were able to accommodate our schedule. We love the new windows. The looks, the sound, the ease of use are all the things we wanted in new windows.”
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By Thompson Creek on
10/23/2010 7:00 PM
Joe B had Thompson Creek install replacement windows in his Washington, DC home. His home was built in 1907 and he wasted to eliminate the drafts and make his home more energy efficient. His new Thompson Creek windows have eliminated the draft problems in his NW DC home.
When asked where he was most satisfied, Joe replied “The consistency and follow-up with the order and the timing. It took much less time than I expected.” He also mentioned, “I talked to other friends of mine who told me what I would essentially pay for a window, and Thompson Creek was very competitive.”
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By Thompson Creek on
10/22/2010 7:00 PM
Thompson Creek windows were installed in Merlin’s Arlington, VA home. He contacted Thompson Creek because his windows were not energy efficient. We installed 26 replacement windows in Merlin’s Virginia home. These vinyl windows meet all requirements for the 2010 tax credit under the American Recovery and Reinvestment Act of 2009.
When asked where he was most satisfied, Merlin replied, “Robbie, the sales manager, and Mike, the project manager recommended alternatives to our original order that greatly improved the final product without any additional cost to us.”
He closed in saying, “We were very pleased with the process and the final product. With some prior notice, we would be willing to let prospective customers view the window installation in our house.”
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By Thompson Creek on
10/18/2010 7:00 PM
Thompson Creek windows were installed in Scott’s Manassas, VA home. Scott wanted to install new windows in a cut-out opening where no window existed previously. Thompson Creek installed vinyl windows into the new openings in Scott’s Virginia home. The replacement windows qualify for the tax credit under the 2009 American Recovery and Reinvestment act of 2009.
When asked why he chose Thompson Creek, Scott replied “It was because I respect the business model that everything is custom made. They don't carry a big inventory of what they’re trying to get rid of. They just give the customer what they need. I could get a higher quality product plus installation for the price of other places.”
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By Thompson Creek on
10/16/2010 7:00 PM
Thompson Creek windows were recently installed in Kim’s Herndon, VA home. Kim wanted new windows to replace the drafty 21 year-old windows in her Virginia home. Thompson Creek Window Company replaced the drafty windows with energy efficient vinyl windows. The window installation included 8 double-hung windows and 1 picture window. Our replacement windows qualify for the tax credit.
When asked where she was most satisfied, Kim replied “The installation, we were very satisfied with that. They were a good crew, worked quickly and did a good job.” In closing, Kim noted “The product was a good product, and the price was reasonable.”
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By Thompson Creek on
10/15/2010 7:00 PM
Thompson Creek enlarged a window opening in Linda’s Falls Church, VA home to install a larger replacement window. Linda installed Thompson Creek windows because she wanted to enlarge an opening so that she could see more of the scene outside her Falls Church, VA home. Thompson Creek enlarged the opening and installed an energy efficient vinyl windows in her home.
When asked where she was most satisfied, Linda replied “I was most satisfied with the quality of the work and of the people coming by. I felt they were responsible and would do a good job and it would be backed up if there were any problems.”
Linda said she decided to install Thompson Creek windows because “I chose Thompson Creek because of their quality and the fact that they've been around for a long time. I also went with them because they have their own crew leaders instead of day workers because generally you can count on better service and workmanship.”
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By Thompson Creek on
10/14/2010 7:00 PM
Marion selected Thompson Creek to replace the gutters and downspouts on her Baltimore, MD home. She had clogged gutters and was tired of paying someone to clean them. The Thompson Creek Gutters are guaranteed never to clog or pull away from your home.
This system is backed by a transferrable lifetime warranty. Marion has peace of mind know that her new gutter system will properly route rain water from her Maryland home. Marion stated, “I was very impressed with the crew. They worked nonstop and it was very hard work. Thank you Thompson Creek!”
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By Thompson Creek on
10/9/2010 7:00 PM
Thompson Creek windows were recently installed in Carol’s Frederick, MD home. This home in Maryland had 17 year old leaky wood windows that required maintenance. We installed 15 replacement windows to improve the energy efficiency of this home. Our new windows are maintenance-free and come with a transferrable lifetime warranty. Vinyl windows do not require maintenance like wood windows. Additionally, Carol was able to take the maximum tax credit for installing energy efficient windows.
When asked where she was most satisfied, Carol replied “the installation team that put the windows in was professional and enjoyable to work with. The two sales people were friendly, professional, and knew about their products. The installation team impressed me and the sales team was awesome.”
Carol concluded by saying “I am very happy and I will advertise your product to anyone who asks.”
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By Thompson Creek on
10/6/2010 7:00 PM
Clogged gutters and downspouts in his Alexandria, VA home are what drove Alfred to contact Thompson Creek. He had 50 year old rain gutters and needed to clean them 3-4 times per year so that rain water could be properly routed from his home. We installed Thompson Creek gutters on his Virginia home to solve the problem.
Clogged rain gutters and downspouts can cause wet basements, wood rot, mold and mildew and landscape erosion not to mention the risks of ladder injuries from cleaning out gutters.
Alfred also had Thompson Creek install energy efficient replacement windows in his Virginia home. He will be able to claim the 30% tax credit on the installation of his Thompson Creek windows.
When asked where he was most satisfied with his maintenance-free gutter, Alfred replied, “I was satisfied with everything, they knew what they were doing and they did a good job. I am very satisfied with the workmanship and the product.” When asked why he chose Thompson Creek, he replied “I did some research and talked to a couple of people who have used them and thought they sounded like a good company.”
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By Thompson Creek on
10/2/2010 7:00 PM
The Thompson Creek Gutter System was installed on Susan’s home in Annandale, VA. Susan’s home is surrounded by tall trees. Her rain gutters and downspouts were clogged with the leaves that had fallen from the trees. She had to clean her gutters to properly route the water away from her home.
Susan will never have to worry about clogged gutters again with Thompson Creek Gutters.
When asked where she was most satisfied, Susan replied, “The salesman helped me with what I could use from the current system, and he really worked with me to help me meet my cost goals. And then they installed it within days of signing my contract, everyone was responsive, timely, and professional. The comment that impressed me was when the sales rep told me the president is personally invested in his customers' satisfaction, so I was given the president's number to contact him if I had a problem.”
She also commented that “Marshall did an outstanding job of helping me. I'm a single woman and he was quite reassuring and made me comfortable with his presentation and working with me to get the great installation that I got at a cost I could afford.”
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By Thompson Creek on
10/1/2010 7:00 PM
Thompson Creek windows were recently installed in a 48 year-old home in Silver Spring, MD. This customer had 15 year old aluminum windows and made the smart choice to upgrade to energy efficient Thompson Creek Windows that qualify for the tax credit.
When asked where they were most satisfied, they responded, “They were friendly at all times when I called. They kept me informed. Our project manager was great. He answered all my questions quickly. The crew was just fantastic. Jamie was particularly meticulous and cleanly. They really went above and beyond on the installation. They had to do extra form work because the house is old and they did a great job about it. I have no complaints. The product looks really good.”
He added, “Josh was very charismatic, helpful, and nice. John the project manager followed up with my questions, which is a rare thing nowadays. Chris, Jamie and the other installer were great. They were there promptly and pulled in a full day’s effort. Jamie was very thorough. She walked with me through the house to make sure everything was clean.”
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By Thompson Creek on
9/29/2010 7:00 PM
Thompson Creek customers will have a custom manufactured window that is measured by Thompson Creek employees, installed by Thompson Creek employees and serviced by Thompson Creek employees. There’s no finger pointing, there’s no possibility that the manufacturer may say that the product was installed wrong, or there’s no middle man that might go out of business, or not be there to support the product. So there’s a peace of mind of knowing that there’s a company that’s been around for thirty years that stands behind its products and services that’s going to be here to take care of them should they need anything down the road, and that the job is going to get done right with only one company accountable for the result, and that’s us. Our customers have the peace of mind of knowing that.
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By Thompson Creek on
9/25/2010 7:00 PM
Thompson Creek installed replacement windows in Tracy’s home in Baltimore, MD. The new windows replaced 60 year old wood windows suffering from wood-rot. Tracy’s new energy efficient Thompson Creek windows are maintenance-free and qualify for the tax credit.
When asked why he chose Thompson Creek, Tracy responded “When I was getting quotes, I started with the price first. They’re very competitive. From there, I gave them the chance with the product.”
When asked where he was most satisfied with the window installation in his Baltimore home, Tracy responded “They were prompt, and followed through on what they said would be done. They were very professional.”
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By Thompson Creek on
9/24/2010 7:00 PM
Thompson Creek installed replacement windows in Mary’s home in Hyattsville, MD. Her home had 20 year old windows that were not energy efficient.
When asked where she was most satisfied, Mary replied “Overall we were very satisfied. We are very pleased with the quality of the windows. Everyone we dealt with was very professional, and they were always on time or early. The crew worked in 100 degree heat and they couldn’t have installed the windows any faster. The windows look beautiful. We are very, very pleased.
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By Thompson Creek on
9/23/2010 7:00 PM
A Thompson Creek Gutter System was recently installed on Margretta’s Maryland home. She had debris in her gutters that can lead to clogged gutters and downspouts. The Thompson Creek Gutter System is guaranteed never to clog, and backed by a double lifetime warranty. Margretta made the smart choice to install our maintenance-free rain gutters and she will never worry about clogged gutters again.
When asked why they chose Thompson Creek, Margretta replied “Everyone at Thompson Creek treats us like we are their only customer. Very attentive. The product is beautiful and well built. Their agents are not pushy or high pressure sales people.”
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By Thompson Creek on
9/17/2010 7:00 PM
Maryanne C. chose Thompson Creek to replace the gutters and downspouts on her Reston, VA home. Her old rain gutters were clogged and separated from her house. She can have peace of mind knowing that the Thompson Creek Gutter System is guaranteed to remain clog-free and to never pull away from her home.
When asked what satisfied them the most, Maryanne replied, “The installation was great. I like how they explained what was going to happen. They cleaned up very well. Everything, honestly, was done perfectly. They were all very hard workers. All of them should be recognized for doing a phenomenal job.”
Maryanne was a previous customer that had Thompson Creek windows and a sliding glass door installed in her Reston, VA home. When asked why she chose Thompson Creek, she replied, “We've used them twice. The first time we used them was due to two reasons: 1. They gave us a lower quote than a name brand window company.2. The salesman really did a great job presenting the windows.”
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By Thompson Creek on
9/11/2010 7:00 PM
Thompson Creek recently installed 26 vinyl replacement windows in Scott’s home in Springfield, VA. He will be able to claim the full $1,500 tax credit for installing energy efficient windows in his home thanks to the American Recovery and Reinvestment Act of 2009. Scott originally had Thompson Creek install new windows in his Burke, VA home in 2004.
Scott said, “We had Thompson Creek windows installed in our townhouse about 6 years ago and we’ve recently moved into a single family house and had all of the windows upgraded to Thompson Creek.” He also said that “your representative was very knowledgeable and helpful during the initial meeting. The Project Manager was on time and fast. The customer service group kept me informed of the status of my order and all time commitments were met or exceeded. The day of the window installation, the team worked professionally and efficiently. They were respectful of our home and yard.” He closed in saying “This was our 2nd time using Thompson Creek and when the time comes that we buy a retirement home we will use them again!”
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By Thompson Creek on
9/10/2010 7:00 PM
Thompson Creek windows were installed in David J’s Fairfax, VA home. He had Thompson Creek install 14 vinyl windows in his home to replace 20 year old windows that had bad drafts and problems with heat loss. He will be able to take the full $1,500 tax credit this year thanks to the American Recovery and Reinvestment Act of 2009.
When asked where he was most satisfied, David replied “All Areas. Thompson Creek passed with flying colors from the initial contact to the installation. Thompson Creek windows are the best that I’ve seen. To this day, my neighbors complement me on the new windows. They are the best looking, most quiet, energy-efficient windows. I’ve noticed the difference the day Thompson Creek installed them. Thompson Creek installed the windows on time and they did not leave until they made sure that I was satisfied. Not to mention that they cleaned everything before they left. They even cleaned around the bushes and swept the driveway. This is the best service I’ve seen. Thank you Thompson Creek!
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By Thompson Creek on
9/4/2010 7:00 PM
Michael I. chose Thompson Creek Window Company to replace the windows in his Catonsville, MD, home. We asked him what impressed him most about dealing with Thompson Creek: “The cost is very reasonable [and] the quality of the product is outstanding. The staff was helpful.”
When asked why he chose Thompson Creek, he replied, “Price, product, being able to see the quality of work on friends home after our first quote.”
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By Thompson Creek on
9/3/2010 7:00 PM
John W. from Edgewater, MD, purchased vinyl replacement windows from Thompson Creek and was very pleased with the decision.
We asked John what areas he was most satisfied with and he said, “The installation and the crews performed their work in a good manner, they knew what they were doing and did a very good job.” He told us his reason for choice was, “Because it's a locally owned company. I like the idea of it being family owned, and they have a good reputation for quality.”
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By Thompson Creek on
8/27/2010 7:00 PM
Michael K. needed to replace the windows and gutters in his home in Annandale, VA. He met with other companies but ultimately trusted the job to Thompson Creek.
When asked why he chose Thompson Creek he said, “The products seemed to be of high quality, and the price was reasonable.” We asked him what he was most satisfied with, he responded, “Thompson Creek seemed very interested in the customer satisfaction end of the transaction, and were very responsive to concerns.”
See why Michael and thousands of other homeowners choose Thompson Creek for vinyl replacement windows, gutter systems and more!
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By Thompson Creek on
8/26/2010 7:00 PM
Joycee G. chose Thompson Creek to replace the entry doors in her home in Olney, MD.
We asked Joycee what in area was she most satisfied with her experience with Thompson Creek. She replied, “They were very kind, quick, and they explained everything. They cleaned up so well you would not have even known they were here. They put everything back in its exact place. We had a storm door that wasn't level and they even put that back on level.”
She said she chose Thompson Creek “because they were so great. They were warm and sincere and seemed to know what they were doing. They came up with ideas that I liked. They didn't fall short in any way, shape, or form.”
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By Thompson Creek on
8/21/2010 7:00 PM
Steve C. chose Thompson Creek Window Company to replace the windows in his Abingdon, MD, home. He said he chose Thompson Creek for replacement windows because of the double-lifetime warranty, the quality construction of the windows, and price.
He was pleased with every aspect of the process. He said the salesman “was very thorough with showing us all the features of the window - construction, window coating, and [how to operate] the windows. Definitely helped in our decision to go with Thompson Creek.” He went on to praise how thorough the installation crew was.
Now that Steve’s windows are installed, he notes, “I really like the look of the windows. The double pane glass also cuts down on the outside noise.”
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By Thompson Creek on
8/20/2010 7:00 PM
Candy J from Arlington, VA chose Thompson Creek to replace the gutters on her home. She was sick of cleaning her clogged rain gutters. Since she installed the Thompson Creek Gutter System she will never have to worry about clogged gutters again. This also means that Candy will never have to worry about climbing a ladder to clean her clogged gutters again.
When asked where she was most satisfied with her project, Candy replied “Customer Service. By far, hands down was the best customer service. I will not use anyone else because their customer service was so great.” She closed in saying “We picked Thompson Creek due to their customer service years ago and we have used them for other things and don’t even look elsewhere.”
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By Thompson Creek on
8/18/2010 7:00 PM
Wildred E. from Fairfax, VA, was looking to replace her two picture windows and a sliding glass patio door. Although she received various estimates, a friend recommended Thompson Creek. She met with them and was sold on the quality of the products and professionalism of the employees.
Wildred told us, “The overall experience was very professional and I would come back to them again.” In fact, she was so pleased with the whole process that she’s now looking to replace her front entry door and side door with Thompson Creek doors.
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By Thompson Creek on
8/13/2010 7:00 PM
Eric P from Rockville, MD recently replaced his 45 year old wood windows with energy efficient Thompson Creek windows. He will never have to worry about the maintenance that wood windows require again because all Thompson Creek replacement windows are maintenance-free.
When asked what satisfied him the most, he replied “All the scheduling aspects were well handled. I received several phone calls with respect to scheduling and received follow-up calls. Most companies tend to disappear on you and leave you guessing.” He closed in saying, “All that I dealt with were highly professional, polite and seemed to enjoy their jobs.”
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By Thompson Creek on
8/11/2010 7:00 PM
After meeting with other replacement window companies in the area, David R. of Germantown, MD, chose Thompson Creek Window Company to replace the windows in his home. When asked why he was so satisfied with the process, he said, “They were quick on finishing the product. They were prompt on installation. It was easy to set up the appointments. The quality of the products is very good.”
We asked him his reason for choosing Thompson Creek and he replied, “Reputation, guarantee and prompt service.”
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By Thompson Creek on
8/9/2010 7:47 AM
Sue B from called Thompson Creek to replace the 50 year old windows in her home in Silver Spring, MD. She wanted to eliminate the draft and condensation problems that often occur with old windows. Thompson Creek installed new windows which solved the problem, and made her home more energy efficient.
Sue was very pleased with the customer service she received. She said, “I was most satisfied with their customer service. I had to reschedule a few times and they were able to work with me. I really appreciated that.” She also said “The installation guys were very good.”
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By Thompson Creek on
8/7/2010 6:02 AM
Charles L from Falls Church, VA met with a number of companies to install new windows in his home. He made the smart choice to install Thompson Creek windows. He said “the project manager did a good job and was very effective in communicating” and “the entire install team was very efficient. They went above and beyond on the cleanup.”
When asked why he chose Thompson Creek to install replacement windows, he replied “I appreciated the local value. I liked the local hook vs. the big national chains, someone who is in the area for support. I like the lifetime warranty and will come out when I need them.”
He finished with “I'm very happy, it was a great experience.”
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By Thompson Creek on
8/5/2010 7:00 PM
Margaret S. from Ellicott City, MD, met with various replacement window companies to replace most of the windows in her home. She ultimately decided to work with Thompson Creek, and she is more than pleased with the decision.
Margaret tells us, “The windows in my home have been replaced with Thompson Creek. They look great inside and out, are easy to operate and have made a difference in my [electricity] bills and reduced noise level in my home. The transferable warranty is very important since I will be moving in the next year or two.”
See why Margaret and thousands of other homeowners in the mid-Atlantic trust Thompson Creek Window Company!
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By Thompson Creek on
8/1/2010 7:00 PM
Joseph R. trusted Thompson Creek to replace the windows in his Gaithersburg, MD, home. When asked why he chose Thompson Creek, he responded, “Because it is a local company and they have a quality product for a fair price.”
Joseph went on to say, “The professionalism and speed of the installation was impressive. I was pleasantly surprised. I thought it would take most of the day, but they were done in about four hours. I am very happy with the quality of the windows and the craftsmanship of the installation crew.”
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By Thompson Creek on
7/30/2010 7:00 PM
Mahnaz I. from Great Falls, VA, recently had Thompson Creek replacement windows installed in his home. He couldn’t be more pleased with the decision: “The staff of Thompson Creek are simply professional, precise and fast. Unbelievable!” Thanks, Mahnaz!
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By Thompson Creek on
7/27/2010 7:00 PM
After meeting with a number of other replacement window companies, Ron from Montgomery Village, MD, chose Thompson Creek Window Company to replace the windows in his home. And apparently, he’s quite satisfied with the decision – he tells us: “The professionalism and level of knowledge by (the installers) Chris and Marvin was outstanding. We love these windows! We had a power outage yesterday and they are so airtight that even though we were several hours without AC, the house remained cool.”
Contact Thompson Creek to learn more about how our energy-efficient replacement windows can improve the beauty of your home and reduce your energy costs.
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By Thompson Creek on
7/25/2010 7:00 PM
Margretta trusted her home in Hughesville, MD, to Thompson Creek when she needed to replace the gutters on her home. She said, “The product is beautiful and well built.” When asked why she chose Thompson Creek, she commented, “Everyone at Thompson Creek treats us like we are their only customer. Very attentive. The product is beautiful and well built. Their agents are not pushy or high pressure sales people.”
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By Thompson Creek on
7/23/2010 7:00 PM
Customer Peter from Sterling, VA, has been pleased with the quality of the new vinyl replacement windows installed by Thompson Creek Window Company. He also commented that, “they have made an enormous difference in the quality of the room’s heat.”
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By Thompson Creek on
7/21/2010 7:00 PM
When asked why he chose Thompson Creek for his new windows, Brian from Columbia, MD, said, “The windows are high quality, it’s a local company, and they had good reviews. Also the price was right...”
See why people like Brian select Thompson Creek Window Company for energy-efficient vinyl replacement windows!
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By Thompson Creek on
7/17/2010 7:00 PM
Herve from Ashburn, VA installed Thompson Creek energy efficient windows in his home. He had this to say about his experience, “I was thoroughly satisfied with Thompson Creek before the sale and I am even more satisfied with them now that the windows are in. It was worth every penny.”
His decision to use Thompson Creek for this project came down to this, “I chose them because I thought I was getting the most for my dollar.”
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By Thompson Creek on
7/16/2010 7:00 PM
Candy, from Arlington, VA had the Thompson Creek Gutter System installed on her home. She will never have to worry about clogged gutters again!
She said they “picked Thompson Creek due to their customer service years ago, and we have used them for other things and don’t even look elsewhere.”
When asked where she was most satisfied, she replied “Customer Service. By far, hands down was the best customer service. I will not use anyone else because of their customer service was so great.”
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By Thompson Creek on
7/14/2010 7:00 PM
Rob from Alexandria, VA indicated that he chose Thompson Creek because of “reputation and price”. He said that he is most satisfied with the quality of the window. He also recognized the installation crew for their exceptional service.
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By Thompson Creek on
7/13/2010 7:00 PM
We’ve recently installed 14 energy efficient replacement windows for Sandra in Laurel, MD. She will be able to claim the $1,500 tax credit for windows. She found it very easy to schedule her price quote.
When asked where she was most satisfied, she replied “the way the windows look.” She also indicated that the reason she chose Thompson Creek Window Company for this project was because “the price was the least expensive and the quality looked good.”
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By Thompson Creek on
7/12/2010 7:00 PM
The driving force behind how every Thompson Creek employee performs their job is the goal of total customer satisfaction. Being able to measure that satisfaction through dedicated surveying of every contact – whether they end up purchasing from us or not – gives us a very clear picture of where our strengths are and what areas we can target for improvement. Customers are contacted by phone and email and asked to complete a detailed questionnaire.
We have built a method of survey results delivery into our internal systems. Once a survey is completed, results are immediately delivered via email to key executives within the company. We also have a dedicated marketing staff member who reviews each survey in detail, forwarding them on to the proper department if follow up is needed. The project manager contacts the customer within 24 hours for resolution and then reports the results back to marketing support with the resolution, which is entered into the database. Management reviews the survey results on a regular basis. All of this attention to each and every comment, even though not 100% of the problems can be solved, ensures that customers feel they have been heard.
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By Thompson Creek on
7/11/2010 7:00 PM
Charlene from Alexandria, VA recently had new energy efficient windows installed in her home. These windows all qualify for the 2010 window tax credit.
When asked about her satisfaction, she replied “The salesperson very knowledgeable, friendly, and down to earth. He sold us on the company immediately. He explained everything very well.”
She also mentioned, “I'm so pleased with the windows that I haven't placed anything on them because I've been enjoying just looking out of them.”
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By Thompson Creek on
7/10/2010 7:00 PM
Evelyn from Silver Spring, MD found it very easy to schedule her in-home consultation. We recently installed energy efficient replacement windows and a sliding glass door. She indicated that she would refer Thompson Creek Window Company to a friend, and when asked what satisfied her the most, she replied, “QUALITY PRODUCT!”
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By Thompson Creek on
7/9/2010 7:00 PM
Beth from Derwood, MD recently had Thompson Creek install energy efficient windows in her home. Here’s what she had to say about her experience: “Everyone I spoke to and worked with were friendly, efficient, professional, and extremely hardworking!”.
She also said “The amazing three workmen who installed my windows - on a SUPER HOT day. I wish I knew their names - they really went above and beyond”
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By Thompson Creek on
7/8/2010 7:00 PM
Paula from Laurel, MD recently upgraded to Thompson Creek energy efficient windows for her home.
When asked where she was most satisfied, she replied “The windows are wonderful, and the house is cooler. I was looking for a window that is easy to open, and I was intrigued with the idea of sun blocking windows. I didn't realize HOW MUCH COOLER our upper floor is.”
When asked where Thompson Creek could make improvements, she replied “there were no short-falls. None.”
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By Thompson Creek on
7/5/2010 11:40 AM
David from Annandale, Virginia had the Thompson Creek Gutter System installed on his home because he didn’t want to worry about clogged gutters again.
Our gutter system keeps your feet on the ground so that you don’t become one of the 500,000 people treated in the United States for ladder-related injuries annually.
David said this about Thompson Creek, “Professional, courteous, displayed quality, delivered good product” and also “Demonstrated a quality product at a reasonable price. Appreciate their focus on being a local company in the DC area.”
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By Thompson Creek on
7/5/2010 11:26 AM
Beth from Gaithersburg recently had replacement windows installed by Thompson Creek. She is a previous customer who already had our energy efficient windows in her home. She said, “I was most satisfied with their customer service. Everyone is very friendly.” and “Thompson Creek is a local, family run business. That appealed to me.”
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