| Testimonials |
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(In reference to Area of Satisfaction) The quality!!! The windows have actually EXCEEDED my expectations for functionality and attractiveness - I'm so excited about them! And I'm very impressed with the excellent customer service I received: immediate follow-up for each step in the process, ongoing progress reports, and follow-up after the installation. That made me feel like a valued customer. - Elizabeth McMahan I would recommend them to anyone. I saw a serious savings on my energy bill. If something else comes up, Thompson Creek will definitely be my first choice. - Inga Malik I liked the fact that I knew whom to contact with questions at each point of the process. I also liked the fact that the whole process is local--sales, manufacture, installation and follow-up service. I didn't feel like I would fall between the cracks. - Susanne Bronheim (In reference to Reason for Choice) One-stop shopping - you guys make it, you install it, you back it, etc.- Elizabeth Arrowood (In reference to Area of Satisfaction) Apparently they knew what they were doing. They have instilled a lot of trust on my part. - Boyd Work The windows are wonderful; even before waiting to "see results" on our power bill, the cold, drafty feeling that our upstairs bedrooms had is completely gone! Everybody we have dealt with has been very friendly. - Michael Banks People always say there is room for improvement, but I can't see any area where Thompson Creek would need to improve. I was thoroughly satisfied. - Jason Oiumet Quality product, competitive price, lifetime warranty of the job they did. - Damtew Mengistie The whole process was simple, and friendly people to deal with and the workers went above and beyond in their clean up and attention to detail.(Area Of Satisfaction) - Ginny Lynn the crew was knowledgeable, kind, considerate, and most helpful. Their skill and speed getting the job done was first class. Great crew and well pleased with the results - fast, clean, helpful. Just great.(Area Of Satisfaction) - Harlin Turner All the personnell at Thompson Creek we have dealt with have been friendly, Knowledgable. The entire experience was a pleasure.(Area Of Satisfaction) - Brian Marbert Very professional and responsive to needs. Excellent customer service. You really care about the customer.(Area Of Satisfaction) - Carol McGowan Actually, we like the fact that they were very accommodating to our schedule, their workmanship was excellent, they cleaned up and there was no mess at all, it was a very pleasant experience.(Area Of Satisfaction) - John Teeter I was satisfied with the speed of the work and clean up and the efficiency.(Area Of Satisfaction) - Erin Brown The fact that it was a local family-owned company, good reputation, and good quality.(Reason For Choice) - Lisa Thomas They did very nice work and it was timely and they were punctual. They did what they said they would do.(Area Of Satisfaction) - Don Hatcher All of the windows are beautiful, I love them and I have had lots of compliments from neighbors. - Sylvia Gross More companies should operate like Thompson Creek when they do business. They are a wonderful company to work with! - Ruth Sator Everyone was professional and competent. They were flexible in scheduling the work. - Vince Shugrue I liked the explanation of the product and the demonstration of how it compared to other products. Also the clean-up and the installation. (Area of Satisfaction) - Kristine Verrier No pressure sales person. Great product. Best work ever done on my house. Installation crew knew how to do the work and the quality of thier work showed that they really cared about the quality of their work/(Area Of Satisfaction) - Col. Lawrence Youngblut The installation was done properly and very professionally. Their technicians were superb. - Mario Dieudonne The company is very reliable and responsible. They are very responsive to my needs/concerns. I would recommend them to anyone. I was pleased with them 100%. They had exceptional service. - Monique Bilezikian I am exceptionally pleased with Thompson Creek. They did a stellar job.(Additional Comment) - Jessie Jackson The whole Thompson Creek experience is exceptional; the staff and workers are very well trained.(Area Of Satisfaction) - Carmen Murphy |
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(In reference to Reason for Choice) One-stop shopping - you guys make it, you install it, you back it, etc.