Customer Satisfaction

  • Front Door Replacement - 10 Customer Service Surprises

    10 Ways Thompson Creek Surprised Me During my Recent Front Door Replacement

    9/15/2017 1:40 PM

    When I built my house 20 years ago, the thought of a front door replacement never even crossed my mind. I was busy raising my daughter.

  • NFRC Ratings: What They Tell You About Window Performance

    7/17/2014 12:32 PM

    Your windows serve both form and function in your home.  At their most basic level, they protect your home from the elements and allow a view of the outdoors.  But their design options can make an

  • Made in the USA: The Advantage of American-Made Products

    7/14/2014 9:02 AM

    "Buy American!"  While our patriotic side touts the virtues of buying products made in the USA, there are many reasons to make that choice.  Purchasing American products not only supports our own e

  • 2014 Home Improvement Goals

    1/6/2014 3:16 PM

    The new year is a time to reflect back on the past and look to the future with optimism. Many of us want to do things in 2014 to improve their life, whether it be health, finances, or completing projects they’ve been putting off.

  • The True Cost of Gutters

    5/14/2013 4:23 PM

    A properly designed, installed, and maintained rain gutter system will protect your home for years to come. But if any part of that optimal gutter equation is lacking, your home will be prone to damage to the exterior, landscaping, and even the interior of your home. Let’s take a look at each element of the gutter equation:  

  • What’s Bugging Your Rain Gutters?

    4/30/2013 1:28 AM

    Most homeowners experience common issues when it comes to rain gutters. Gutters can overflow during rainstorms. Downspouts can become clogged and cause water to back up into the gutters. Heavy rains in the spring can sweep pine needles, twigs, and other spring debris from your roof down into your gutters. Leaky gutters can cause rot to fascia, and even to your walls if it gets behind your siding or comes in through your windows.  But there could be other problems lurking in your gutters that you may not even be aware of.

  • To Quote a Very Happy Customer...

    12/16/2012 2:45 PM

    We love to share great testimonials. Check this one out! I was satisfied with everything. They were absolutely terrific. The installers got here in a timely manner, and they were neat and clean. They explained what they were going to do, which I was very pleased with. When they were finished they always cleaned up. Everything was beyond our standards. I'd like to recognize the installers for their exceptional service. They did a very good job. I chose Thompson Creek because a number of people I know have used them and they were very satisfied. I looked into other companies, but Thompson Creek was the most superb. I'm not planning any projects now, but they will definitely be involved in the work I do in the future. They're an exceptional organization, and they did a fantastic job. I would recommend Thompson Creek without question – Joe, Elkridge, MD (door)

  • Thompson Creek Windows Earns #7 Ranking on America’s Top Remodelers 2012

    12/6/2012 2:25 PM

    Thompson Creek Window Company, the mid-Atlantic’s leading home improvement replacement products company, today announced its repeat top 10 appearance on the Annual Listing of America’s Top Remodelers with a number seven position for 2012. The list was compiled by Professional Remodeler magazine and and gives a national perspective of market leaders throughout the United States. Thompson Creek Window Company’s moves up from its number eight national position in 2011, the list’s inaugural year. Click here for full release.

  • Thompson Creek Customer Reviews

    5/15/2012 1:22 PM

    Check 'em out: The product itself I'm very pleased with. I've already noticed the difference in the sound. We live in a quiet neighborhood and now it's even quieter. – Alice, Arlington, VA (windows) We have used Thompson Creek before and they had an excellent product and excellent workmanship then so it was a no-brainer to use them again. – John, Crofton, MD (windows)

  • Thompson Creek Reviews: Letter from a very happy customer

    4/25/2012 3:56 PM

    Check out this INCREDIBLE letter from a very happy customer!